Issue Management SVP
3 weeks ago
The Issue Management SVP will work in collaboration with the Global Business & Risk Controls Team to support the enhancement and maintenance of the enterprise issue management program. Reporting to the Issue Management Director, this role involves leading workstreams to improve program operations, including policies, standards, and execution related to issue identification, root cause analysis, remediation, closure, monitoring, reporting, and escalation. The SVP will develop relationships with counterparts across Business and Functional units to ensure comprehensive, consistent, accurate, and timely issue resolution.
Issue Management SVP Job Details
The individual will lead workstreams and reviews, providing direction to stakeholders to produce high-quality work. Responsibilities include guiding front line units across projects, serving as a day-to-day lead for workstreams, and ensuring delivery of high-quality output. An initial focus will be on high-severity issues and urgent remediation areas, transitioning to Business-as-Usual (BAU) control issues over time.
Key Responsibilities:
•Lead projects related to end-to-end issue management, including root cause analysis and management reporting.
•Ensure compliance with policies supporting consistent root cause analyses.
•Execute reporting processes to present measurable program efficacy results.
•Oversee development of presentations for senior team review.
•Evaluate business processes for efficiency and effective controls.
•Develop relationships with key stakeholders across the organization.
•Anticipate challenges to avoid delays.
•Apply critical thought in evaluating business problems and guide control recommendations.
Issue Management SVP Mandatory Skills
•Degree from a top-tier academic institution.
•Minimum of ten years of financial services experience.
•Demonstrated experience in leading deliverables and providing recommendations.
•Ability to multi-task across priorities.
•Highly organized with team leadership capabilities.
•Track record of completing tasks in a timely, high-quality manner.
•Capable of driving outcomes independently and solving problems.
•Excellent communication skills for interaction across businesses, regions, and cultures.
•Experience in development of control and risk frameworks.
•Proficient with Microsoft Office suite.
•Ability to work collaboratively within and across teams.
Issue Management SVP Desired Skills
•Experience in consulting or strategy roles.
•Ability to anticipate next steps and challenges in projects.
•Strong problem-solving and communication skills.
•Demonstrated ability to work in a dynamic environment.
•Experience in controls development across business processes or technology.
Issue Management SVP Start Date
ASAP
Issue Management SVP Location
This is a fully remote position based in the USA, specifically in EST zones.
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New York, United States Procom Full timeIssue Management SVP Intro The Issue Management SVP will work in collaboration with the Global Business & Risk Controls Team to support the enhancement and maintenance of the enterprise issue management program. Reporting to the Issue Management Director, this role involves leading workstreams to improve program operations, including policies, standards, and...
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