Sales Manager | Rupp Arena

3 weeks ago

Lexington, United States Oak View Group Full time

Oak View Group:

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary:

The Sales Manager is responsible for assisting in the overall execution of the Central Bank Centers sales initiatives with designated markets. The Sales Manager will also work with the client on rates and terms of the contract and convey that information to all Departments. The Sales Manager should have strong verbal and written communications skills, the ability to manage several tasks simultaneously, be self-governed and self-motivated, and possess a basic understanding of event sales, public relations, advertising and special event planning and execution. The Sales Manager is an intricate part of the sales team and is expected to recognize the value and benefits of teamwork. Open lines of communication within the team are vital to its success and that of the company. The Sales Manager should be active in the community and participate in community events.

This role will pay a salary of $48,000 to $58,000.

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

This position will remain open until October 15, 2024

About the Venue:

About the Venue
Lexington is an active and thriving market craving an active and welcoming venue for events. The heart of any thriving community is its downtownand Central Bank Center and the historic Rupp Arena are truly the heart of downtown Lexington and one of the most widely-recognized entertainment venues in North America. Rupp Arena in Lexington, Kentucky, is fast becoming THE must-play venue. The 20,000-seat arena, affectionately referred to by some as the Cathedral of College Basketball, is home to the National Champion University of Kentucky mens basketball program and has played host to some of the most talented and award-winning musicians/artists in the world, including U2, Paul McCartney, Elton John, Justin Timberlake, Kenny Chesney, Taylor Swift, and many others.
Central Bank Center is our convention side, with over 99k sf of exhibition space, 24k sf each of meeting and ballroom space, 50k of hospitality space, 10k sf of flexible space, and over 2500 covered and uncovered parking spaces. Both venues are additionally joined in entertaining this area by the Lexington Opera House, showcasing Broadway talent through collaborative bookings of Broadway shows, small venue concerts, and local arts.

Our Purpose
We are building an organization that serves our fans, community, and partners through world-class entertainment, sports, and events. We believe in being authentically Kentucky. This means staying true to what makes Kentucky, Kentucky, by rolling up our sleeves to get things done, valuing hospitality and gathering together, being a pillar in our community, teamwork over the individual, celebrating our wins, taking risks, and stretching our potential. As part of Oak View Group, we embrace a positive disRUPPtion. OVG was built on the idea that we are all fans first, and our decisions and guest interactions are made through that lens.

Responsibilities:

Performs related work as assigned by Director of Sales, Assistant General Manager and General Manager.

Meets specified goals and objectives for venue usage by promoting the convention center to all potential clients; conducts venue tours; answers questions and provides information regarding venue services, policies and procedures; and assists clients in finalizing booking arrangements

Primary sales contact for all groups within assigned market(s).

Ability to exercise independent judgement to determine pricing for events using yield management techniques.

Set appointments and make outside calls to potential clients.

Make solicitation calls, assist with promotions and direct mail activities

Researches, identifies and establishes the appropriateness of groups for the venue.

Attend industry events and tradeshows as may be required.

Prepare event contracts, sales folders, sales kits and correspondence to clients.

Enter and maintain complete and accurate information into booking software.

Participates in the development of marketing materials.

Prepare reports, correspondence, memoranda, and agreements and forecast projections.

Provide assistance and staff support to the Director of Sales.

Serve as a liaison with industry representatives, the general public and other convention center departments and divisions.

Prepare and deliver verbal presentations to groups of various sizes.

Communicate clearly and concisely, both orally and in writing.

Analyzing competitors and target markets

Provide excellent customer service assistance to internal and external clients.

Perform other duties as assigned

Qualifications:

Knowledge, Skills & Abilities:

  • Advanced computer proficiency and Microsoft products knowledge, to include: Excel, Word, Outlook, and PowerPoint. Training on industry software will be provided.
  • Organized, and focused on customer service.
  • Knowledgeable in the procedures, methods, and techniques of marketing and sales.
  • Experience with event scheduling and booking procedures a plus.
  • Accurate financial reporting.
  • Strong management, sales, motivational & organizational skills

Qualifications:

  • Minimum 3-5 years of increasingly responsible experience in sales and/or marketing preferred.
  • High school diploma or equivalent GED required
  • Ability to work a flexible schedule including nights, weekends and select holidays as required, in addition to normal business hours
  • Possession of, or ability to obtain a current CPR certificate is preferred


Strengthened by our Differences. United to Make a Difference:

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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