Guest Experience Expert

3 months ago

San Diego, United States Marriott International Inc Full time
Job Description

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

The pay range for this position is $22.79 to $24.50 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

About the Team

Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Guest Experience Expert

    3 months ago

    San Diego, United States Marriott Full time

    Additional Information Front Desk, Full-Time, Pay: $22.79 - $24.50/hour Job Number 24170189 Job Category Rooms & Guest Services Operations Location Dual Property San Diego Downtown Bayfront RI and SHS, 900 Bayfront Court, San Diego, California, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY...

  • Guest Experience Expert

    3 months ago

    San Antonio, United States Marriott Full time

    Job Number 24158747 Job Category Rooms & Guest Services Operations Location Courtyard San Antonio Downtown/Market Square, 600 Santa Rosa South, San Antonio, Texas, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead,...

  • Guest Experience Expert

    3 weeks ago

    San Antonio, United States Marriott International Inc Full time

    Additional Information Job Number24198535 Job CategoryRooms & Guest Services Operations LocationCourtyard San Antonio Downtown/Market Square, 600 Santa Rosa South, San Antonio, Texas, United States, 78204VIEW ON MAP SchedulePart Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a smooth check-in...

  • Guest Experience Expert

    3 weeks ago

    San Antonio, United States Courtyard by Marriott Full time

    Courtyard by Marriott - JobID: A7856CB53ECA01BF5F77A537319BAE7C [Front Desk Agent / Concierge] As a Guest Experience Expert at Courtyard by Marriott, you'll: Welcome guests with a warm smile and provide exceptional customer service; Assist guests with check-in and check-out procedures, ensuring accuracy and efficiency; Respond promptly to guest inquiries and...

  • Guest Experience Expert

    3 weeks ago

    San Juan Capistrano, United States Marriott Full time

    Job Number 24159608 Job Category Rooms & Guest Services Operations Location Inn at the Mission San Juan Capistrano Autograph Collection, 31692 El Camino Real, San Juan Capistrano, California, United States Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth...

  • Guest Experience Expert

    2 months ago

    San Juan Capistrano, United States Marriott International Inc Full time

    Additional Information Job Number24193392 Job CategoryRooms & Guest Services Operations LocationInn at the Mission San Juan Capistrano Autograph Collection, 31692 El Camino Real, San Juan Capistrano, California, United States, 92675VIEW ON MAP SchedulePart Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving...

  • Guest Environment Expert

    1 week ago

    San Diego, United States Marriott International, Inc Full time

    Additional InformationHousekeeper/Houseman, Full time, Pay: $21.55/hour, Weekdays, Weekends, Holidays Availability RequiredJob Number24217611Job CategoryHousekeeping & LaundryLocationResidence Inn San Diego Sorrento Mesa/Sorrento Valley, 5995 Pacific Mesa Court, San Diego, California, United States, 92121VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition...

  • Guest Experience Specialist

    3 weeks ago

    San Diego, California, United States Marriott Full time

    About UsAt Marriott International, we believe in delivering exceptional experiences to our guests. We're a hospitality company with a portfolio of brands that cater to the unique needs of travelers. Our goal is to provide a warm and welcoming environment where guests can feel at home.SalaryWe offer a competitive salary range of $23,000 - $25,500 per year, or...

  • Guest Environment Expert

    7 days ago

    San Diego, United States Marriott International, Inc Full time

    Additional InformationHousekeeper/Houseman, Full time, Pay: $21.55/hour, Weekdays, Weekends, Holidays Availability RequiredJob Number24217611Job CategoryHousekeeping & LaundryLocationResidence Inn San Diego Sorrento Mesa/Sorrento Valley, 5995 Pacific Mesa Court, San Diego, California, United States, 92121VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition...

  • Guest Environment Expert

    1 week ago

    San Diego, United States Marriott International, Inc Full time

    Additional InformationPay: $24.07/hourJob Number24216679Job CategoryHousekeeping & LaundryLocationTHE US GRANT a Luxury Collection Hotel San Diego, 326 Broadway, San Diego, California, United States, 92101VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about giving guests a clean room and...

  • Guest Environment Expert

    1 week ago

    San Diego, United States Marriott International Inc Full time

    Additional InformationPay: $24.07/hour Job Number24216677 Job CategoryHousekeeping & Laundry LocationTHE US GRANT a Luxury Collection Hotel San Diego, 326 Broadway, San Diego, California, United States, 92101VIEW ON MAP SchedulePart Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a clean room...

  • Guest Environment Expert

    1 week ago

    San Diego, United States Marriott International, Inc Full time

    Additional InformationPay: $24.07/hourJob Number24216677Job CategoryHousekeeping & LaundryLocationTHE US GRANT a Luxury Collection Hotel San Diego, 326 Broadway, San Diego, California, United States, 92101VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a...

  • Guest Environment Expert

    1 week ago

    San Diego, United States Marriott International, Inc Full time

    Additional InformationPay: $24.07/hourJob Number24216679Job CategoryHousekeeping & LaundryLocationTHE US GRANT a Luxury Collection Hotel San Diego, 326 Broadway, San Diego, California, United States, 92101VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a...

  • Guest Environment Expert

    1 week ago

    San Diego, United States Marriott International, Inc Full time

    Additional InformationPay: $24.07/hourJob Number24216679Job CategoryHousekeeping & LaundryLocationTHE US GRANT a Luxury Collection Hotel San Diego, 326 Broadway, San Diego, California, United States, 92101VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about giving guests a clean room and...

  • Guest Environment Expert

    1 week ago

    San Diego, United States Marriott International Inc Full time

    Additional InformationPay: $24.07/hour Job Number24216679 Job CategoryHousekeeping & Laundry LocationTHE US GRANT a Luxury Collection Hotel San Diego, 326 Broadway, San Diego, California, United States, 92101VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a clean room...

  • Host and Guest Experience Expert

    2 weeks ago

    San Diego, California, United States Brigantine Restaurants Full time

    About UsBrigantine Restaurants is a company that prides itself on providing a welcoming and friendly dining experience for all of its guests. Our mission is to ensure that every guest leaves happy, and we rely on our team members to make this happen.We offer a competitive salary of between $16.30-$17.00 per hour, plus tips, as well as paid sick leave,...

  • Guest Service Expert

    3 months ago

    San Diego, United States Smashburger Full time

    Smashburger - 6061 El Cajon Blvd Ste. C [Food Service / Crew Member / Team Member] As a Guest Service Expert at Smashburger, you'll: Ensure each guest receives Gold Standard service; Be knowledgeable of all menu items and be able to make suggestions and answer questions; Process POS transactions and accurately follow cash handling procedures; Personalize...

  • Guest Service Expert

    5 months ago

    San Diego, United States Smashburger Full time

    Smashburger - 4575 La Jolla Village Drive [Food Service / Crew Member / Team Member] As a Guest Service Expert at Smashburger, you'll: Ensure each guest receives Gold Standard service; Be knowledgeable of all menu items and be able to make suggestions and answer questions; Process POS transactions and accurately follow cash handling procedures; Personalize...

  • Guest Service Support Expert

    7 months ago

    San Diego, United States Marriott International Full time

    POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and...

  • Guest Service Support Expert

    3 months ago

    San Diego, United States Marriott Full time

    Additional Information Pay: $22.00/hour Job Number 24165805 Job Category Food and Beverage & Culinary Location THE US GRANT a Luxury Collection Hotel San Diego, 326 Broadway, San Diego, California, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about putting food on the...