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Volunteer Coord-Guest Relation, Terrys House

4 months ago

Fresno, United States Community Health System - CA Full time

Overview: *All positions are located in Fresno/Clovis CA*Every day we strive to achieve the central purpose of our mission: "to improve the health status of the community". We are thinkers and innovators, and as the largest private employer in the Central Valley, we are doers. As a Volunteer Coordinator focused in guest relations at our Terry's House location, hospitality and great stewardship isn't just another day at the office for you, it's what you're called to do. You love being helpful and engaging and interacting with others is in your nature.You will be located at our Terry's House location, directly across the street from Community Regional Medical Center in downtown Fresno. Built in 2011, Terry's House provides a compassionate and supportive environment where families can eat, sleep, and recharge while waiting to bring a loved one home. It is a home away from home for families of critically ill or injured patients, including those from outside the Central Valley who must be away from home for extended periods of time.Terry's House is funded solely on donations, so it is essential that our Volunteer Coordinator is keen on providing wholesome experiences and building relationships. We rely on the generosity of friends like you to guarantee the future of this wonderful place.If you are seeking a career that matches your passion for helping people through your altruistic and compassionate skills then continue reading below Responsibilities: Your Volunteer Coordinator Career at Community | Opportunity. Challenge. Growth.We are looking for a professional who is experienced in guest relations and volunteerism and thrives on thoughtful interactions, while being committed to excellence in their profession.You can expect this volunteer coordinator role to be unlike others you may have experienced before. Communicating effectively with families, guests, and employees to coordinate a wholesome experience, is a core function of the Volunteer Coordinator. As a healthcare provider, our environment can be quite complex and unfamiliar, even for those who have been in the healthcare industry for a period of time. Someone that can be comfortable with being uncomfortable, and will ask a lot of questions, is more likely to succeed.In this role some of your key responsibilities would include but are not limited to:• Recruiting, cultivating and recognizing volunteers• Providing enhanced hospitality and stewardship to current and past guests, volunteers, donors, and visitors• Engaging CMC employees in the mission of Terry's House through employee giving efforts and volunteerism• Coordinating in-house events and special projects• Organizing donations and hosted meal preparations Qualifications: Experience and education minimum requirements:• Bachelor's degree in Communications, Marketing or other related field.• 3 years of prior experience in a not-for-profit volunteer management, guest relations, hospitality, or customer service field.License and certification minimum requirements:Preferred:• Current BLS certificationHave questions?