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HRIS Manager
4 months ago
Start a career and Get More in Return. Jackson Hewitt offices are working hard for the hardest working, and we are on a mission to completely change the way our customers engage with their taxes. At Jackson Hewitt, you’ll find work that works for you and adds up. We’ve got flexibility, career development opportunities, and a chance to work in your neighborhood. We’ve got your back, since we are one of the nation’s largest retailers (nearly 6,000 locations). We have a passion for our employees and our customers. We recognize and appreciate our corporate and local office team members are our greatest assets.
The HRIS Manager will be a key member of the Human Resources team. You will serve as the subject matter expert and technical point of contact providing functional and technical support across Jackson Hewitt including daily support, maintenance, and configuration of UKG applications. The HRIS Manager will collaborate with multiple functional areas and with key stakeholders. The position will be a key partner to the Senior HRIS Manager to support enhancements, testing, and other technical projects to support our people strategies. This role will ensure that the most efficient and effective reporting and data integrity solutions are developed and implemented to meet business needs.
What You'll Do Here:
Demonstrate exceptional organizational and analytical skills, attention to detail, and strong problem-solving skills to determine root causes of technical problems with the ability to document effectively, escalate appropriately, and resolve issues in a timely manner.
Manage and develop seasonal HRIS specialists.
Demonstrate strong working knowledge of UKG, Time and Attendance, Talent Acquisition, and Benefits modules.
Act as internal Project Manager for new integrations/implementations onto the UKG platform or implementation of new modules for Jackson Hewitt.
Maintain and support UKG security, organizational structures, business processes, tasks, notifications, system enhancements/release updates and provide data entry support.
Provide required HRIS reporting and use analytical skills to identify key metrics, trends, and help identify and resolve business issues.
Develop and conduct formal and informal training sessions regarding HRIS features and functionality for HR, Managers, and Employees.
Skills You'll Need for Success:
Minimum of five (5) years of HRIS systems and reporting experience supporting human resources
Advanced and demonstrated proficiency and up-to-date knowledge of MS Excel (including pivot tables, VLOOKUP, writing formulas, etc.)
Interest and aptitude in problem solving, data analytics, and statistical analysis
Functional knowledge of Human Resources business processes for benefits, compensation, payroll, performance, recruiting, talent and supporting functions
Ability to identify and tackle problems proactively, researches and presents multiple solutions to problems
Excellent writing skills for generating clear, concise release notes and documentation
What Makes You Stand Out:
Two+ years prior UKG HCM experience
Experience with remote workforce, multi-state, retail locations, and seasonal workforce preferred
Demonstrated experience managing HR projects which impacted multiple systems, processes and/or third party administrators
What You’ll Get If You Join Us:
Competitive Salary + Bonus
Unlimited Paid Time Off + 12 Paid Holidays
Fidelity 401k + Match
Wellness activities throughout the year
Parental Leave, Elder Care Leave, Volunteer Time Off
Education Assistance (Reimbursement) Program
Employee Referral Program
Pet Insurance
Company Celebrations, Appreciation Events, and Team Building
Business casual dress with jeans daily
Innovative culture with an open and collaborative environment
Many opportunities to develop core and new skillsets and have a stake in your own success
Freedom to create your best work and make a visible impact on the organization
We appreciate your interest in Jackson Hewitt Tax Service. Jackson Hewitt Tax Service is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, age (40 and over), disability, gender identity, sexual orientation or any other basis protected by applicable federal, state, or local laws. Jackson Hewitt Tax Service also prohibits harassment of applicants or employees based on any of these protected categories. It is also Jackson Hewitt Tax Service’s policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.
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