Front Desk Agent
2 months ago
We are located approximately 20 miles north of Boston and parking is free. We are also accessible by commuter rail on the Newburyport/Rockport line. Come and explore Endicott's seaside locale where employees are an important part of the bustling campus community
Please apply today if this opportunity looks like the right fit for you.
The primary responsibility of the Front Desk Agent is to greets and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay to meet the property's high standards of quality.
The hours/ schedule would not be set and would change each week. The typical shifts are 7am-3pm, 3pm-11pm, 9am-5pm and sometimes 11pm-7am (this would only be if someone calls out or requests a day off). We are looking for someone who is flexible and can cover various shifts when needed.
Applicants must:
•Possess basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error
•Effectively deal with internal and external customers with patience, tact and diplomacy
•Have the ability to stand at length and continuously perform essential job functions
•Have the ability to read, listen and communicate effectively in English, both verbally and in writing
•Have the ability to accurately input information using a moderately complex computer system
•Have the ability to observe and detect signs of emergency situations
•Have the ability to multi-task between phone calls and assisting guests
Qualifications include:
•Any combination of education, training, or experience equivalent to graduation from college or any other combination of education, training or experience that provides the required knowledge, skills, and abilities
•High school diploma required
•College degree preferred
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