Front Desk Supervisor

1 month ago


Atlanta, United States Doubletree by Hilton Atlanta Perimeter Dunwoody Full time

The Doubletree by Hilton Atlanta Dunwoody is hiring a Front Desk Supervisor. The Front Office Supervisor assists the Front Office Manager in directing the operations of the Front Desk staff to properly ensure prompt, efficient, and courteous service to guests, that all guests' needs are met during their stay and to deliver the highest levels of guest satisfaction. Responsibilities: • Assists in the operations of the Front Desk by supervising all Guest Service associates. • Ensures guest satisfaction by responding to guest requests in a friendly, service-oriented manner, resolving guest complaints, and greeting in-house guests. • Fills in at the Front Desk during busy periods or when staff needs dictate. • Performs other duties as assigned by management.

Other Tasks

• Must be able to convey information and ideas clearly. • Must be able to evaluate and select among alternative courses of action quickly and accurately. • Must work well in stressful, high-pressure situations. • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests. Qualifications: •

Ability to work irregular shifts, weekends, holidays, and overtime as activity levels demand.



Knowledge of Microsoft Office and reservation management system.



Experienced in Hilton Brand is preferred.



Weekends and nights availability is required.



Flexible work hours are required.

• Assists in the operations of the Front Desk by supervising all Guest Service associates. • Ensures guest satisfaction by responding to guest requests in a friendly, service-oriented manner, resolving guest complaints, and greeting in-house guests. • Fills in at the Front Desk during busy periods or when staff needs dictate. • Performs other duties as assigned by management.Other Tasks • Must be able to convey information and ideas clearly. • Must be able to evaluate and select among alternative courses of action quickly and accurately. • Must work well in stressful, high-pressure situations. • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.

#J-18808-Ljbffr


  • Front Desk Supervisor

    4 months ago


    Atlanta, United States Aimbridge Hospitality Full time

    The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for ma Front Desk, Supervisor, Hospitality, Hotel, Associate, Operations

  • Front Desk Supervisor

    2 months ago


    Atlanta, United States Doubletree by Hilton Atlanta Perimeter Dunwoody Full time

    Job DescriptionJob DescriptionThe Doubletree by Hilton Atlanta Dunwoody is hiring a Front Desk Supervisor. The Front Office Supervisor assists the Front Office Manager in directing the operations of the Front Desk staff to properly ensure prompt, efficient, and courteous service to guests, that all guests' needs are met during their stay and to deliver...


  • Atlanta, United States Doubletree by Hilton Atlanta Perimeter Dunwoody Full time

    Job DescriptionJob DescriptionThe Doubletree by Hilton Atlanta Dunwoody is hiring a Front Desk Supervisor. Responsibilities:The Front Office Supervisor assists the Front Office Manager in directing the operations of the Front Desk staff to properly ensure prompt, efficient, and courteous service to guests, that all guests' needs are met during their stay...

  • Front Desk Supervisor

    2 weeks ago


    Atlanta, United States The Burgess Hotel, Atlanta, A Tribute Portfolio Hotel Full time

    Primary Purpose:The primary purpose of the Front Desk Supervisor is to ensure an exceptional guest experience while ensuring all standard operating procedures pertinent to the Front Office Department (including brand standards and the Owners's vision of Customer Service) are being followed.Work Performed:The Front Desk Supervisor will be tasked with the...

  • Front Desk Supervisor

    2 months ago


    Atlanta, United States Auro Hotels Full time

    ** Front Desk Supervisor (RI)** **Job Category****:** Front Office **Requisition Number****:** FRONT003477 Showing 1 location **Job Details** **Description** **Supervisory Responsibilities** Directly or indirectly supervises associates and/or supervisors. Carries out supervisory responsibilities in accordance with the organization's policies, procedures and...

  • Supervisor, Front Desk

    3 months ago


    Atlanta, United States Wyndham Hotels & Resorts Full time

    ** Supervisor, Front Desk** Location: Atlanta, GA, US Property Name: La Quinta by Wyndham Atlanta Midtown - Buckhead Req Id: 14802 La Quinta by Wyndham is now seeking a Supervisor, Front Desk to join our team at the La Quinta by Wyndham Atlanta Midtown - Buckhead location in Atlanta , Georgia . **Job Summary** The Front Desk Supervisor is responsible for...

  • Front Desk Supervisor

    2 months ago


    Atlanta, United States Wyndham Hotels & Resorts Full time

    ** Front Desk Supervisor** Location: Atlanta, GA, US Property Name: La Quinta by Wyndham Atlanta Midtown - Buckhead Req Id: 13458 La Quinta by Wyndham is now seeking a Front Desk Supervisor to join our team at the La Quinta by Wyndham Atlanta Midtown - Buckhead location in Atlanta , Georgia . **Job Summary** The Front Desk Supervisor is responsible for...

  • Front Desk Supervisor

    1 month ago


    Atlanta, United States Aimbridge Hospitality Full time

    Job Summary The Front Desk Supervisor is responsible for assisting the Front DeskManager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: At least 2 to 3 years of...

  • Front Desk Supervisor

    1 month ago


    Atlanta, United States HEI Hospitality LLC Full time

    Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly...

  • Front Desk Supervisor

    3 months ago


    Atlanta, United States The Kimpton Sylvan Hotel Full time

    Overview: Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly...

  • Front Desk Associate

    1 month ago


    Atlanta, Georgia, United States Sport & Health Full time

    Front Desk Associate Job Category : Front Desk Requisition Number : FRONT014138 Showing 1 location Job Details Description Summary Objective: Front Desk Associates are responsible for providing exceptional service to members, guests, visitors and staff at the front desk, both in-person and over the phone. Front Desk Associates are expected to surpass all...


  • Atlanta, United States dermani MEDSPA Full time

    Job DescriptionJob DescriptionWe are seeking a highly motivated and enthusiastic Front Desk Coordinator/Front Office Manager to join our team at the Dermani Medspa North Buckhead Chastain location! Dermani Medspa is a reputable medspa that originated in Atlanta, GA. We are a fast growing company that focuses on providing wonderful customer service, and...

  • Front Desk Manager

    4 days ago


    Atlanta, United States Hilton Garden Inn Atlanta Airport Full time

    Job Title: Front Desk Manager Location: Hilton Garden Inn Millennium Center Job Summary: The Hilton Garden Inn Millennium Center is seeking a dedicated and professional Front Desk Manager to lead our front office team. The ideal candidate will have a passion for hospitality, strong leadership skills, and a commitment to providing exceptional guest...

  • Front Desk Associate

    2 months ago


    Atlanta, United States Elwyn Full time

    As a Front Desk Associate, youll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; ch Front Desk Associate, Front Desk, Associate, Customer Service, Hotel, Healthcare, Skills


  • Atlanta, United States Sonesta Atlanta Airport North Full time

    ob Description SummaryThe Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for the Operations Manager. The main focus of the role is the training, supervising, and...


  • Atlanta, Georgia, United States Sonesta Atlanta Airport North Full time

    ob Description SummaryThe Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for the Operations Manager. The main focus of the role is the training, supervising, and...

  • Front Desk Supervisor

    2 months ago


    Atlanta, United States Embassy Suites Atlanta Midtown Full time

    About Us: Embassy Suites Atlanta Midtown is a new and modern hotel in the upscale Atlantic Station neighborhood. This easy commute for associates is convenient to a MARTA station and near entertainment like shopping and dining. You can be part of a passionate team that has fun, works hard, and loves one another. When you join the family, you also get the...


  • Atlanta, United States Hilton Atlanta Airport Full time

    About Us Exciting things are happening at the Hilton Airport Atlanta and we want you to be part of our team, where we believe in our family style leadership model. Our primary focus is on driving the development of our team and fostering a culture of continuous growth and learning. Additionally our family enjoys the free transportation to and from MARTA...

  • Front Desk Agent

    3 months ago


    Atlanta, United States Sonesta International Hotels Full time

    The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manage Front Desk, Agent, Guest Service, Operations Manager, Hotel

  • Front Desk Supervisor

    3 months ago


    Atlanta, United States Courtland Grand Hotel, Trademark Collection by Wyndham Full time

    About Us: Courtland Grand Hotel is located in the heart of Atlanta's downtown business district. We are minutes from many of the citys largest event venues that host major conventions such as Mercedes Benz Stadium, Georgia World Congress Center and State Farm Arena, just to name a few. At Courtland Grand Hotel, we foster a family environment and embrace the...