Phlebotomist I-Family Medicine-Biltmore
5 days ago
PRIMARY ACCOUNTABILITY:The primary purpose of this position is to provide phlebotomy services to patients of all ages. This role includes performing venipunctures and finger sticks, processing medical laboratory tests, and documenting results for the diagnosis and prevention of disease while adhering to the regulatory requirements of CLIA and COLA. SPECIFIC RESPONSIBILITIES:Performing controls on CLIA waived testsCleaning and stocking specimen collection areasMonitoring lab schedule for appointment arrivals and escorting patients to the labPractice proper patient identification Collecting specimens from patientsReviewing orders for accuracyReviewing specimen processing instructions for accuracyRequisitioning and processing samples, including centrifuging and any special processing instructionsPreparing samples for pick-up from reference lab(s)Preparing samples for point of care testingDocumenting point of care results timely and per policyEscalating abnormal and critical results per policyPractice infection prevention control standards at all times Monitor and respond to EHR messaging, and voicemails timelyServe as preceptor for phlebotomy students or clinical staffActively embraces and supports divisional and organizational initiativesSupports other MAHEC labs as neededServes as a back-up for clinical team members as neededThis role description is a general description of the essential job functions. It is not intended to describe all the duties the phlebotomist may perform.KNOWLEDGE, SKILLS, AND ABILITIES:Knowledge and experience documenting patient care in an electronic health recordKnowledge of medical laboratory principles, standards, and testsKnowledge of medical laboratory safety and infections control policiesKnowledge of medical laboratory equipmentCOMPETENCIES:Integrity- You instill trust through your own actions and follow through on commitments. You demonstrate a high standard of ethics and treat others fairly and consistently.Team Engagement - You create a climate in which others want to do their best and feel personally invested. You engage in shared decision-making and invite input from team members. You convey trust in people's competence to do their jobs and recognize great performance. You trust others by delegating responsibilities based on their strengths. You promote others to take initiative.Collaboration - You foster commitment, team spirit and trust. You consistently develop and sustain collaborative working relationships, including across functions and departments. You foster an inclusive culture of respect for individual and cultural differences.Resilience and Adaptability - You deal effectively with pressure, competing demands, and interruptions while maintaining focus and optimism under adversity. You are open to change and new information, adapting rapidly in response to changing conditions and unexpected difficulties. You solicit and act on feedback, learning from experience.Service Delivery - You place patients and colleagues at the center of your priorities. You possess a high sense of urgency and ownership in solving problems. You look for and identify opportunities to enhance the level of service you and your team provide to others.Quality and Process Improvement - You drive for continuous improvement. You work with your team to identify ways to streamline and improve efficiency of work and service delivery. You ensure that defined processes, quality standards, and best practices are adopted swiftly and updated regularly.EDUCATION and/or EXPERIENCE:Graduate from an accredited phlebotomist program required1-2 years of phlebotomy experience in an ambulatory setting with patients of all ages preferredREQUIRED LICENSES:Current Phlebotomy certificate requiredCurrent CPR certificationFOREIGN LANGUAGE SKILLS:Ability to speak Spanish strongly preferred.SCHEDULE:Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); evening coverage is required; 40 hours per workweek; weekend or holiday coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader.
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