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Customer Care Representative
1 month ago
Butler, United States MSC Industrial Direct Full timeBRIEF POSITION SUMMARY: The position of Customer Care Representative – Omnichannel, delivers effortless, personalized and profitable customer experiences in a contact center environment using various inbound interaction types. DUTIES and RESPONSIBILITIES: Answers inbound sales and service customer calls and emails to process orders, troubleshoot issues,...
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Customer Care Coordinator, Repairs
5 hours ago
Butler, United States Lagos Full timePOSITION: Customer Care Coordinator, Repairs REMOTE WORK: No LOCATION: Philadelphia Corporate Office WORK ENVIRONMENT: Corporate Office DEPARTMENT: Human Resources POSIIONED SUPERVISED: None REPORTS TO: Vice President, Customer Care TRAVEL REQUIRED: JOB TYPE: Full Time BENEFITS and PERKS: Discretionary Bonus Eligibility, Healthcare Benefits (Medical, Dental,...
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Customer Care Specialist AM
1 week ago
Butler, United States Anserve Part timeJob DescriptionJob DescriptionSalary: 15.50ABOUT ANSERVE: Anserve Inc. is a 24x7 HIPAA-compliant Call Center operating in a $30B industry. We are proud to have been recognized as a Top Ten company among our competition. From small startups to household brand names, Anserve Inc. has provided its professional range of answering services to a diverse business...
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Customer Care Specialist AM
2 days ago
Butler, United States Anserve Full timeJob DescriptionJob DescriptionSalary: 15.50ABOUT ANSERVE: Anserve Inc. is a 24x7 HIPAA-compliant Call Center operating in a $30B industry. We are proud to have been recognized as a Top Ten company among our competition. From small startups to household brand names, Anserve Inc. has provided its professional range of answering services to a diverse business...
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Customer Care Representative
1 month ago
Butler, United States Mike Kelly Chevrolet Full timeCustomer Care Representative Mike Kelly Automotive is looking to hire a Customer Care Representative to join our Business Development Team. We are seeking an energetic and motivated individual to work alongside our service and sales departments to deliver exceptional service to our customers. Our family-owned dealership offers a great work atmosphere and...
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Customer Care Specialist AM
4 weeks ago
Butler, United States Anserve Full timeJob DescriptionJob DescriptionSalary: 15.50ABOUT ANSERVE: Anserve Inc. is a 24x7 HIPAA-compliant Call Center operating in a $30B industry. We are proud to have been recognized as a Top Ten company among our competition. From small startups to household brand names, Anserve Inc. has provided its professional range of answering services to a diverse business...
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Customer Care Team Leader
6 days ago
Butler, Pennsylvania, United States Human Resources Full timeCompany OverviewAs a leading minority-owned enterprise, we excel in delivering top-tier business process solutions, facilities management, and infrastructure support services tailored for both governmental and commercial sectors.Position SummaryThe Customer Care Team Leader plays a pivotal role in ensuring exceptional service delivery through the Call...
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Customer Care Representative
1 month ago
Butler, United States Commonwealth of Pennsylvania Full timeAre you passionate about providing excellent customer service? The Department of Transportation is currently looking to hire a Customer Care Representative to join their team. In this role, you will be responsible for serving as a Customer Service Representative for PennDOT’s Driver and Vehicle services Customer Care Center. You will be expected to handle...
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Lawn Care Technician
3 months ago
Butler, United States Custom Lawn Care Inc. Full time $16 - $22We are family owned and have been treating residential and commercial customers for over 40 years, using state-of-the-art equipment and processes. We have an immediate need for Lawn Care Technicians. If you have previous experience, we offer a competitive hourly pay rate of between $16 and $22 per hour for full-time work, with overtime opportunities. We...
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Lawn Care Technician
4 weeks ago
Butler, United States Custom Lawn Care Inc. Full time $16 - $22We are family owned and have been treating residential and commercial customers for over 40 years, using state-of-the-art equipment and processes. We have an immediate need for Lawn Care Technicians. If you have previous experience, we offer a competitive hourly pay rate of between $16 and $22 per hour for full-time work, with overtime opportunities. We...
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Customer Service Representative
2 weeks ago
Butler, United States The Wolf Organization Full time• Outstanding healthcare benefits, 401K with employer match, paid time off & paid holidays Job Requirements • Wolf Customer Service Representatives are called Customer Care Representatives and help fuel our growth by providing a great customer experience…Wolf dealers are big fans of our Customer Care Representatives • Wolf Customer Care...
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Customer Support Representative
1 month ago
Butler, United States repisodic, inc Full timeRepisodic provides the leading hospital discharge automation platform to health systems across the US. We help health system care management teams Plan, Engage and Place patients in post-hospital care upon discharge from a hospital visit. About the Customer Service Representative Position We are looking for a motivated and customer-focused individual to join...
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Customer Service Representative
1 month ago
Butler, United States Caliber Collision Centers Full timeService Center Philadelphia - York St Job Summary Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend...
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Customer Service Agent
6 days ago
Butler, Pennsylvania, United States Commonwealth of Pennsylvania Full timeJoin Our Team as a Customer Care Representative Are you dedicated to delivering exceptional customer support? The Commonwealth of Pennsylvania is seeking a Customer Care Representative to enhance our team. In this position, you will act as a vital point of contact for inquiries related to various transportation services. Your responsibilities will include...
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Customer Service Advisor
1 month ago
Butler, United States Icahn Automotive Group LLC Full timePep Boys is driven by its promise to its customers, "We go further to help you go farther." Founded 100 years ago by military veterans, generations of drivers have counted on Pep Boys ASE-certified Pros to service their vehicles. With a national network of nearly 1,000 locations in 35 states and Puerto Rico, and 27 distribution centers, Pep Boys employs more...
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Customer Service Representative
1 month ago
Butler, United States Oxford Solutions Full timeJob DescriptionJob DescriptionOpening with our manufacturing client for a Customer Service Representative. Work is on site in Butler, PA.In this role, you will serve as the primary point of contact for customers ranging from homeowners, contractors and other clients, providing exceptional service and support to ensure their satisfaction. The Customer Care...
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Customer Service Representative
2 weeks ago
Butler, United States CVS Health Full timeBring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we...
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Customer Service Operations Manager
3 hours ago
Butler, Pennsylvania, United States Human Resources Full timeCustomer Service Operations ManagerWe are seeking a highly skilled Customer Service Operations Manager to play a key role in delivering exceptional customer experiences for our organization.About Our CompanyWe are a leading provider of business process solutions, facilities management, and infrastructure support services to government and commercial...
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Customer Success Executive
3 weeks ago
Butler, United States Penn Foster Inc Full timeNote: This posting is to advertise potential job opportunities. This exact role may not be open today but could open in the future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Prefer candidates who reside in Philadelphia or within a one-hour driving radius. Experience with local state healthcare, higher...
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Customer Service Specialist in Automotive
6 days ago
Butler, Pennsylvania, United States Jago Consultants Full timePosition Overview: Jago Consultants is seeking a skilled Customer Service Specialist to join our dynamic team. This role is pivotal in ensuring exceptional service delivery and customer satisfaction.Key Responsibilities:Enhance Service Profitability: Utilize effective sales strategies to maximize service profitability.Promote Additional Services: Present and...
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Customer Care
1 month ago
Customer Care Representative - Public Sector Location: Jonestown, Pennsylvania Employment Type: Full Time Work Location: Harrisburg, PA BRIEF POSITION SUMMARY: The Representative, Customer Care – Public Sector is responsible for customer interactions including inbound phone calls, emails, Web and EDI orders, chat, and 3rd party procurement portals. These representatives interact with MSC customers for the purpose of quoting, selling and servicing MSC’s largest Public Sector customers in accordance with MSC’s Customer Care contractual standards. DUTIES and RESPONSIBILITIES: Processes electronically generated orders, quote requests, customer service inbound phone calls, email and chat inquiries for MSC’s large Public Sector customers. Assists customers and other team members with basic customer technical issues, product knowledge, order processing gaps while also resolving all customer service concerns. Interacts with Public Sector Account Managers in order to promote MSC’s sales related solutions, account retention and revenue generation strategies. Communicates customer concerns to management ensuring the most effective problem resolution. Utilizes 3rd party purchasing portals. Works with the Credit and ITB2B Teams to ensure customers’ orders are being processed and invoice rejections are minimized. Remains up to date with all Public Sector functions and resources in order to service the customers on all new resources when required. Builds internal and external customer relationships for the purpose of enhancing customer satisfaction while also improving sales and quoting opportunities. Takes ownership with difficult customer service issues while resolving in a timely manner. Drives the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose. Participates in special projects and performs additional duties as required. * INDICATES ESSENTIAL DUTIES To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. EDUCATION and EXPERIENCE: Possess a high school diploma or equivalent required. SKILLS: Demonstrated sales skills required. Proficiency in systems used by the Representative, Customer Care various roles, such as as/400, Oceana and the MSC website required. Excellent communication skills required including the ability to speak and write standard business English required. Bilingual ability (Spanish or French) desired. General knowledge of the industrial supply industry desired. Demonstrates acceptable proficiency in all MSC’s required competencies: Customer Focus Decision Quality Drives Collaboration Develops Talent Communicates Effectively Instills Trust OTHER REQUIREMENTS: This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”). Compensation starting at $15 – $22 / hour dependent on candidate location and experience. Why MSC? People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, Associate Inclusion Circles: Women, Pride, Black, Veterans, HOLA and DisABLEd as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC. Equal Opportunity Statement: At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law. By applying to this job you agree to the Application and Acknowledgment Declaration terms. Click HERE to review. #J-18808-Ljbffr