Senior Program Manager, ERP

2 weeks ago

Houston, United States Gateway Recruiting Full time

Job Summary:

This role will support the successful delivery of the overall ERP transformation program through the implementation & management of program metrics, reporting cadence, risks and issues identification, and escalation. This role will facilitate cross-track level operational processes, execution, and continuous improvement in program delivery (inclusive and beyond core ERP scope).

Main Responsibilities: PMO Management. Build out standard status reporting. Roll out reporting to the project team. Build overall governance framework- includes program, template, and deployment governance. Construct program decision-making framework. Roll out governance framework to the wider community. Begin to facilitate and lead the Change Control Board Own and facilitate transformation assurance services by external auditors. Manage governance of solution Drive overall change control process. Drive the overall schedule of the program against the agreed-upon timeline, roadmap, and resourcing. Manage escalations and raise areas of concern to the Accountable Executive Support status meetings, steering committee meetings, etc. (Obeya, Weekly Status, etc.) Confirm and establish a cadence of status reporting with the team. Confirm and establish a cadence of reporting to the Accountable Executive Confirm and establish the risk and issue management process and cadence. Own and facilitate transformation assurance services by external auditors. Continue to facilitate and lead the Change Control Board Collect inputs to the Change Control Board and act as gatekeepers into this meeting. Push teams to collect all attributes for each change and verify preparedness for each CCB. Continuously driving for standard solutions and minimizing changes, only accepting changes that were imperative. Own and facilitate transformation assurance services by external auditors.

Experience: 10+ years combined experience in project management, program management, and PMO implementations. Excellent understanding of project and program management tools with a focus on supporting ERP implementation projects. Proven process improvement, and data analytics skills. Ability to understand and demonstrate knowledge of data mining, statistical, and/or data mining methods and tools. Excellent leadership and managerial skills to lead/manage matrix teams in multiple geographies. Ability to travel, to be defined based on overall program plan and timelines.

Qualifications: Bachelor's degree in business administration, project management, or operations required; PMI Project Management Professional certification preferred.

Adept at working in a matrix project structure, providing support to multiple teams. Experience working across multiple levels of an organization and can present succinct messages to leadership but also has the patience to understand details from team members. Ability to drive consensus and resolve conflicts across multiple parties. Performs project management of program, in line with the company's Software Development Lifecycle (SDLC) process. Ability to work with external auditors in the application of transformation assurance services.

Key Skills: Problem Solver Great attention to detail Excellent Analysis skills Open to Change Remarkable Leadership/ Interpersonal Skills Pro-active Team Player Enquiring, Questioning and Inquisitive Good Communication Skills - written and verbal. Self-Starting and easily gains respect & co-operation. Customer facing, both external and internal Customer Ownership, initiative, proactive behavior, and positive approach (can-do attitude) Proven experience with complex planning, forecasting and product lifecycle programs. Proven people skills required.

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