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Field Engineer 4

2 months ago

Grand Rapids, United States Cogent Infotech Corp Full time

Position: Field Engineer
Location: Kentwood, MI
Pay Range: $20.00 - 23.00

JOB DESCRIPTION
Key Responsibilities:
As Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
Your assignments will include repair activities such as replacing hard drives, motherboards and
keyboards.
You may also perform whole unit swaps, repair or replace PC peripherals.
Must have reliable transportation as this role services the metro and surrounding areas.
Close service tickets in real time in the *** Call Management system using Company provide phone.

Key Qualifications:
1+ Years of hands-on experience with laptop and desktop break-fix
Computer-building background experience preferred
General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
Ability to resolve basic / non-complex problems as directed

Screening Requirements:
Must be able to complete required product training.
Must be able to pass drug and background screening.