Field Service Engineer

1 month ago

Grand Rapids, United States Russell's Technical Products Full time
Salary: $28 to $50 Hourly
We offer competitive wages, commensurate with experience. This job would be mostly on-the-road traveling for service calls and installations after completing training at our facility in Holland, Michigan.

Must have at least 2 years HVAC/R experience AND a solid understanding of single stage refrigeration. Knowledge of cascade refrigeration a plus. Please do not apply if you do not have this experience.

Field Service Engineer: What the Work Looks Like:

1. You will perform field installations and start-ups, preventative maintenance, inspect/conduct performance tests to verify that product complies with manufacturing prints and application engineering/purchase specifications and requirements, and document installed product performance.

2. You will conduct training and instruct the product users in proper operation and maintenance of our products.

3. You will troubleshoot, repair, and calibrate various operating systems of refrigeration, electronics, and electro-mechanical components utilizing prints and schematics to bring/return products to fully operational condition.

4. You will establish, maintain, and develop positive relationships with customers. This involves contacting customers to coordinate service calls at their facility, to generate work, to explain the benefits of refrigeration and controller retrofits, to establish preventive maintenance contracts, and perform general service work.

5. Maintain a thorough knowledge of Russells Technical Products' warranty, maintenance, and service policies and procedures.

6. Maintain vehicle logs, maintenance schedules, and keep detailed field service and travel expense reports.

Our physical manufacturing location is in Holland, Michigan.

Travel:

You will have weekly local and regional travel to customer facilities.
  1. You will be paid 100% of your hourly wage for travel time.
  2. $70 per diem paid weekly for personal expenses. No receipts needed.
  3. 100% of travel costs paid by the company.
  4. Work vehicle provided.
To be successful in this position you should have:
  1. Minimum 2 years work experience or training in commercial / industrial refrigeration or HVAC/R
  2. Experience with electronics and controls programming
  3. Work experience in a related service capacity.
  4. Experience or training in cascade refrigeration systems, EPA Universal Certificate, and work experience in the environmental simulation systems industry are preferred.
  5. Valid driver's license.

RTP is an equal opportunity employer for all protected categories under applicable law. Federal Contractor - Drug-Free Workplace.Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to stand. The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls and to climb or balance. The employee is required to walk; reach with hands and arms; stoop, kneel, crouch or crawl; and talk and hear.

The employee must regularly lift and move up to 10 pounds, frequently lift and move up to 25 pounds and occasionally lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus.

What to look forward to

You will be a part of a family owned job shop, providing our customers with some of the most innovative and highest quality environmental test chambers they can find. Every day is different and provides new and exciting opportunities to grow and learn.

We highly value our team members, are committed to their growth and development, and pride ourselves on earning and keeping our customers' trust by meeting and exceeding their expectations. Our company is continuing to grow and is looking to add team members who have a positive attitude, are committed to excellence, and share the values we demonstrate in our work: gratitude, teamwork, adaptability, ownership, and service.

We think everyone should love where they work, and we do our best to make that happen.

We also have unbeatable benefits so our employees can love their time off and come back feeling refreshed and valued.
BENEFITS
  • Weekly pay via direct deposit
  • Paid Time Off (120 hours accrued during first year, increasing incrementally, with 200 hours (5 weeks) beginning on your 10th anniversary)
  • 12 paid holidays per year
  • Plus Veteran's Day off for all current and former military personnel
  • 16 hours of paid volunteer time off per year
  • 40 hours of paid sick time off per year
  • Paid parental and bereavement leave
  • 401k with company match (100% vested upon enrollment). Eligible 1st of the month after 90 days of service.
  • Medical coverage through Priority Health with plans starting at just $15/week. Eligible 1st of the month after 30 days.
  • Education Reimbursement Program
  • Company paid life insurance for you, your spouse, and children
  • Company paid short-term disability insurance for up to 26
  • Optional voluntary coverages available

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