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Senior Payroll Analyst

3 months ago

Glendale, United States ServiceTitan Full time
Ready to be a Titan?
ServiceTitan is seeking a Sr. Payroll Analyst to join our dynamic late stage startup. Our ideal candidate will be a passionate, hard-working payroll professional with proven technical skills, strong payroll & Workday experience.

What You'll Do:
  • Process full payroll cycle (e.g., day-to-day operations, regular bi-weekly, off-cycle payroll process for multi-states US using Workday Payroll/HCM
  • Process equity stock transactions using EIB load.
  • Prepare payroll validation & reconciliation, and audit regular payroll processing activities.
  • Review & process timekeeping records
  • Prepare custom reports following each pay period
  • Prepare all termination and manual checks
  • Manage garnishment(s) procedures
  • Researches and resolves escalated payroll issues to correct inaccuracies, including processing adjustments and on-demand reconciliations
  • Manage the JIRA case ticketing system and provide exceptional support to all associates.
  • Partner with HR for people data, compliance updates, and reporting
  • Other various duties which assist the accounting/finance group can also be assigned.
  • Partner with the internal team to test new setup, and system enhancements within the Workday environment.
  • Ability to prioritize and complete requests and assignments in a timely manner.
  • Support along side with Payroll Analyst to process Canada and PEO payrolls.
What you'll bring:
  • 5+ years of payroll experience
  • Proficient with Workday including report generations, Excel and Google Docs
  • Ability to solve complex problems in a fast-paced environment and work independently and efficiently under pressure and meet
  • the deadline
  • Exceptional organizational skills, detail-oriented, strong focus on data accuracy, high sense of urgency, and a strong work ethic
  • Familiar with the Payroll Accounting process
  • Perform analysis of Payroll issues
  • A minimum of 3+ years of end-to-end Workday experience, most recently in a Senior Payroll, SME level, preferably
  • Process payroll greater than 2500+ employees US and international.
  • Knowledge of the payroll function including, but not limited to, payroll interface, section 125, payroll processing, tax compliance,
  • Effective resource planning to maximize the productivity of resources
  • Take ownership for resolving issues that arise and use the experience as an opportunity for the collective team Strong customer orientation with excellent verbal and written communication skills to partner and build collaborative working
Nice to have:
  • Workday HCM / Payroll
  • Workday Payroll, Absence and/or Time Tracking experience
  • Multi-state tax knowledge
  • Strong problem-solving and troubleshooting skills with the ability to exercise best practice
  • Think analytically and can effectively apply logic to solve problems.
  • Excellent communication skills, both verbal and written, and can clearly articulate complex messages and requirements.
Be Human With Us:

Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us.

What We Offer:

When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career:
  • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
  • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
  • Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.


At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $72,000 USD - $103,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.