KnoxWorx Case Manager
1 month ago
Job Type Full-timeDescriptionOur Mission: Knoxville Leadership Foundation (KLF) serves the Knoxville area by connecting communities of resource with communities of need, while reconciling people to Jesus Christ and to each other. Purpose of Position: To support, empower and connect participants within the program and the larger community. The Case Manager will provide direct coordination services to participants while also being a support and liaison to other professional partners.Responsibilities: •Maintain an ongoing caseload of active program participants, acting as the primary point of contact between participant and KLF programs. •Guide and conduct comprehensive intakes and assessments as well as develop a personalized case management plan for each youth and young adult accepted into the KnoxWorx programs. •Process all inquiries and applications in a timely manner. •Maintain accurate and up-to-date files and electronic records for all program participants; assist leadership and grants teams with reporting as needed. •Assist participants in building support networks with other peers, mentors, employers and family. Proactively work with participant to address personal and professional barriers to employment. •Ability to navigate re-entry barriers to employment alongside participants transitioning from area detention centers into Knoxville community. •Work closely with counseling center to support participant's work in trauma, addiction and mental health as it relates to case management plan goals and program outcomes. •Coordinate trainings, community service projects, group outings and special events for program participants as needed. •Assist, as needed, with presentations to promote KLF programs in the community. •Track local and national trends and activities to determine if new initiatives and program enhancements are warranted. •Perform other special projects as assigned to include community events for the purpose of case management and presentations for the purpose of recruitment; KLF fundraising events. •Perform other duties as assigned. RequirementsQualifications: Bachelor's degree or equivalent experience, experience with case management role, ability to empathize and build rapport with individuals coming from a variety of experiences and cultures, desire to complete work that makes a positive impact, access to reliable vehicle, valid driver's license and automobile insurance requiredCompetencies Required:To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position. Adaptability: adapts to changes in the work environment, manages competing demands and can deal with foundation growth, frequent change, delays, and unexpected events. Analytical/Problem Solving: Gathers and analyzes information skillfully, resolving problems in a timely manner. Communication: m aintains confidentiality, remains open to others' ideas, and exhibits willingness to try new things. Strong written and oral skills. Planning/Organizing: prioritizes and plans work activities, uses time efficiently and develops realistic action plans. Quality control: demonstrates accuracy and thoroughness and monitors own work to ensure quality Physical Requirements:Prolonged periods sitting at a desk and working on a computer.Bending and twisting.Must be able to lift up to 25 pounds at times.For more information about the programs of Knoxville Leadership Foundation visit us online at www.klf.org .
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