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Dcs Case Manager 4

3 months ago

Knoxville, United States State of Tennessee Full time

**Location**: Knox County
**Last Day to Apply**: Jun 3, 2024
**Business Unit**: Social Services / Counselors
**Job Family**: Children's Services
**Job Opening ID**: 58210

**Job Information**

**State of Tennessee Job Information**

Opening Date/Time
- 05/28/2024 12:00AM Central Time
- Closing Date/Time
- 06/03/2024 11:59PM Central Time
- Salary (Monthly)
- $4,558.00 - $6,842.00
- Salary (Annually)
- $54,696.00 - $82,104.00
- Job Type
- Full-Time
- City, State Location
- Knoxville, TN
- Department
- Children's Services

**LOCATION OF (1) POSITION TO BE FILLED: DEPARTMENT OF CHILDREN'S SERVICES, CHILD AND FAMILY MANAGEMENT DIVISION, KNOX COUNTY**

**Case Manager 4 in range salary $5,700.00 monthly.**

**This a Hybrid position. (Remote and In-Office).**

**Qualifications**

**Education and Experience**:Graduation from an accredited college or university with a master's degree in social work or a related behavioral science field with a child or family focus and experience equivalent to three years of full-time professional child welfare case work including, but not limited to, one or a combination of the following: social, psychological, or correctional counseling or case management; volunteer services coordination for a children's service program; and/or juvenile classification coordination.

**OR**

Graduation from an accredited college or university with a bachelor's degree and experience equivalent to five years of full-time professional child welfare case work including, but not limited to, one or a combination of the following: social, psychological, or correctional counseling or case management; volunteer services coordination for a children's service program; and/or juvenile classification coordination.

**Necessary Special Qualifications**:_Applicants for this class must:_
- Complete a criminal history disclosure form in a manner approved by the appointing authority;
- Agree to release all records involving their criminal history to the appointing authority;
- Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;
- Submit to a review of their status on the Department of Health's vulnerable persons registry;
- Possess a valid motor vehicle operator¿s license at the time of appointment in some positions;
- Upon appointment, successfully complete a prescribed course of training offered by the Tennessee Department of Children's Services.

**Summary**

**Summary**: Under general supervision, is responsible for professional case management supervisory work of average difficulty; and performs related work as required.

**Distinguishing Features**: This is the first full supervisory class in the DCS Case Manager job series. An employee in this class is responsible for the supervision of staff who are providing case management services for children under the State's supervision, in State custody, or at risk of State custody, and their families. This class differs from DCS Case Manager 3 in that an incumbent of the latter performs lead level case management work. This class differs from DCS Team Coordinator in that an incumbent of the latter is responsible for managing operations and programs in a regional or field office or multiple/large residential programs and supervises members of this class.

**Responsibilities**

**Making Decisions and Solving Problems**:

- Models a holistic approach to problem solving through exploring multiple sources and "thinking outside the box" to promote child welfare outcomes.
- Determines if abuse or neglect has occurred, who the abuser is, the level of risk or harm to the child, and the need for a safety plan.
- Compares child¿s needs to family capabilities to appropriately match child with family.
- Reviews and assess cases for closure or transfer based on knowledge of policy requirements for case tasks to ensure safety, permanency, and well-being.
- Utilizes data to make decisions and plans to address issues, trends, and concerns to choose the best solutions.
- Makes recommendations for reunification or termination of parental rights to ensure permanency.

**Judging the Qualities of Things, Services, or People**:

- Assesses the underlying needs and core family concerns in order to address key issues that will ensure safety.
- Evaluates the quality of service providers and resources such as counseling, placements, and case management in order to ensure families receive high quality services.

**Interpreting the Meaning of Information for Others**:

- Interprets the meaning and intent of policies and procedures for staff, community partners, and clients.

**Resolving Conflicts and Negotiation with Others**:

- Addresses conflicts among co-workers and leadership using conflict resolution skills to provide a harmonious working environment.

**Getting Information**:

- Oversees intake interviews with individuals reporting suspected child abuse or neglect to ensure interviews are correctly prioritized.
- Discusses