Mental Health Manager-Program Management

4 weeks ago


San Jose, United States San Jose Behavioral Health Full time

Overview:

San Jose Behavioral Health is seeking a Program Manager to plan, direct and coordinate the activities of the facility's therapeutic programs.

Responsibilities:

ESSENTIAL FUNCTIONS:

  • ?Develop and maintain administrative and clinical operations that provide quality care and outcomes for the patients.
  • ?Contribute to the planning and implementation of program goals, objectives, personnel, resources and equipment. Implement the approved program plan objectives, timetables, expected outcome and measures for assigned areas of responsibility.
  • ?Oversee the program's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing counselors, clinical staff or other facility / clinic staff involved in the delivery of services through the program. Provides management and oversight for the facility program.
  • ?Develop and implement procedures to ensure efficient operations of the program; continually identify opportunities to improve program's efficiency; coordinate care delivery, work flow; oversee scheduling, registration, discharge and billing processes for the person(s) receiving services according to facility / clinic procedure.
  • ?Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.
  • ?Responsible for an assigned caseload if applicable to the program.
  • ?Monitor staff schedules to ensure that appropriate staffing levels are available to facilitate care in a timely manner.
  • ?Develop and implement treatment plans, develop and maintain and audit charts and records for person(s) receiving services.
  • ?Serve as liaison and provides consultation with other staff on related issues, regulations, and standards pertaining to area of clinical specialty.
  • ?Assist in the development and implementation of operating policies and procedures for the program or organization; ensures that procedures and workflow are consistent with organizational objectives, treatment protocol, regulations, and standards of care; ensures that operations conform to established environmental, safety, and infection control requirements.
  • ?Provide outreach services in area of clinical specialty, as needed.
  • ?Demonstrate a positive, empathetic and professional attitude towards customers always.? When patient needs are not met, acknowledge and work to resolve complaints.? Recognize that patient safety is a top priority.

?OTHER FUNCTIONS:

  • ?Perform other functions and tasks as assigned.


Qualifications:

?EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

  • ?Bachelor's degree in behavioral or mental health or closely related field required.
  • ?Master's degree in behavioral or mental health where required by state for licensed clinicians.
  • ?Four or more years experience working with the population of the facility required.
  • ?One or more years supervisory experience required.

?LICENSES/DESIGNATIONS/CERTIFICATIONS:

  • ?Licensed counselor/therapist, as required by the state and for the area of clinical expertise.
  • ?Valid driver's license, if required by the facility.
  • ?CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
  • ?First aid may be required based on state or facility.

?

COMPENSATION

Compensation for roles at San Jose Behavioral Health varies depending on a wide array of factors including but not limited to the specific location, role, skill set, and level of experience.?As required by local law, San Jose Behavioral Health provides a reasonable hourly range of compensation for roles that may be hired in California as set forth below.

SJBH Range = $41.00/hour - $62.00/hour - DOE

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individuals characteristics protected by applicable state, federal and local laws.

AHMKT



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