Case Manager

4 weeks ago

San Jose, United States Mental Health Systems, Inc. Full time
Job DescriptionJob Description


MHS is a non-profit organization whose mission is to improve people’s lives and instill hope by providing cost-effective community-based mental health, drug and alcohol recovery, and housing services. We continually seek new and improved ways of serving our clients and communities. MHS is an essential business.

JOB SUMMARY

The Justice Enhanced Case Manager provides linkage and navigation services to who are involved in the justice system. The Justice Enhanced Case Manager coordinates care for clients and assists them in accessing services and resources that will help maintain them in the community at the lease restrictive level of care possible. The Justice Enhanced Case Manager acts as a liaison between treatment providers/community resources and clients. The Justice Enhanced Case Manager offers extensive knowledge of community resources and support as a primary means of assisting each client to increase their self-sufficiency and reduce recidivism rates.

RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Conducts intake interviews and develops case plans inclusive of all needs, including but not limited to, housing, employment, substance abuse or mental health treatment, and benefits.
  • Meets with clients while incarcerated as required by the program.
  • Coordinates proposed treatment placements with providers.
  • Gathers information regarding available services within the community and updates the team.
  • Maintains consistent contact with clients to remain informed on clients’ progress and needs.
  • Provides on-call and after-hours services as required by contract and assigned.
  • Ability to problem solve, set priorities, and react appropriately to emergency situations
  • Ability to work independently and effectively collaborate with a team.
  • Ability to maintain the distinction between therapeutic and social relationships.
  • Ability to maintain positive morale and unit cohesion as evidenced by maintaining a cooperative and flexible attitude toward coworkers, showing adaptability to change, exhibiting effective communication and interpersonal skills, and taking initiative to solve problems.
  • Complies with all MHS and program rules, policies and procedures including HIPAA standards.

QUALIFICATIONS

  • For Master’s level position: MA/MS degree in behavioral science or vocational rehabilitation fields.
  • For Bachelor’s level position: BA/BS degree in social/human services field and 2 years’ experience providing services to reentry, justice involved, or psychiatric populations.
  • For AA level position: AA in social services field and 3 years’ experience providing services to reentry, justice involved, or psychiatric populations.
  • Knowledgeable of Cultural and socio-economic factors that inform service provision to persons with psychiatric or dual diagnosis disorders.
  • Knowledgeable of procedure manuals and has ability to interpret these effectively to staff, family members and community providers.
  • Fluency in English required; Fluency in Spanish preferred.
  • Ability to interact positively with persons of diverse socio-economic backgrounds and education.
  • Must be able to communicate clearly, both in writing and orally, with employees, management and co-workers
  • Proficient user of Microsoft Office Suite and EHR software

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform

the essential functions.


☒ Seeing

☒ Hearing

☒ Speaking

☒ Stooping/Bending

☐ Working in cramped spaces

☒ Moving around office

☒ Moving between offices/clients

☒ Driving

☒ Climbing

☒ Lifting/carrying heavy items

☒ Pushing/pulling/dragging items

☒ Standing for long periods

☒ Working outside/underground

☒ Using hands/fingers

☒ Sitting for long periods of time


I can perform the above job duties:

☐ Without accommodation ☐ With accommodation. If so, please specify:

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


MHS is committed to Equal Opportunity Employment and to attracting and retaining the most qualified employees without regard to race, color, national origin, religion, sexual orientation, gender, age, disability or protected veteran status.


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