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Client Service Specialist
1 month ago
Client Service Specialist - International Health Insurance
Plano, TX, USA
Req #321
Tuesday, December 19, 2023
PCF Insurance Services is a premier risk management, benefits design, and insurance brokerage services firm ranked #20 on Business Insurance's 2023 Top 100 Brokers and #12 on Insurance Journal's 2023 Top Property/Casualty Agencies. With 3,100 professionals across the U.S., PCF Insurance Services harnesses the power of its Agency Partner network to provide world-class service and unparalleled solutions to its clients. As the #1 Fastest-Growing Company in Utah in 2021, 2022 and 2023 and #247 Inc. 5000 Fastest-Growing Private Companies in America, our commitment to excellence is unmatched. At PCF Insurance Services, we foster a dynamic and inclusive work environment, encouraging growth and innovation while valuing each team member's contributions. Join our exceptional team and help shape the future of the insurance industry.
Embark on an exciting career with INSUBUY, a company established in 2000, offering a competitive salary and excellent benefits. As a valued member of our team, you'll handle inbound calls, conduct new sales, provide exceptional customer service, and support post-sales activities. If you're customer-centric, thrive in a dynamic environment, and meet our outlined requirements, apply now to join our growing insurance agency in Texas.
Responsibilities:
Respond to inbound calls for new sales and post-sales service.
Follow up with warm leads and provide email support.
Perform administrative tasks such as proofreading, research, and mailing.
Handle miscellaneous tasks related to insurance agency operations.
Undertake other assigned projects to contribute to team success.
Requirements:
Computer proficiency, especially with online tools.
Excellent proficiency in email, internet, and Microsoft Office (Word, Excel).
Type 40 wpm accurately while engaging with customers on the phone.
High School Diploma or equivalent (Some college preferred).
Minimum of one year of insurance service experience in a call center (Insurance industry experience a plus).
Good oral and written communication, problem-solving, and analytical skills.
Detail-oriented with strong organizational and customer service skills.
Medical, Dental, and Vision insurance coverage.
Life Insurance.
Paid Time Off.
Join us in delivering exceptional service and building lasting customer relationships. Apply today for a rewarding career with INSUBUY, LLC. - where your skills make a difference
PCF Insurance Services is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline and termination will be based on merit, qualifications and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy.
PCF Insurance Services is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline and termination will be based on merit, qualifications and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy.
Attention Recruitment Agencies: PCF does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of PCF, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting PCF's Talent Acquisition Department.
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