![Alcanza Clinical Research](https://media.trabajo.org/img/noimg.jpg)
Front Desk Coordinator
2 weeks ago
Department: Operations
Employment Type: Full Time
Location: Accel Research Sites - Decatur, GA
Reporting To: Adrienne Hill
Description
Alcanza is a growing multi-site, multi-phase clinical research company with a network of locations in MA, NH, MI, VA, SC, FL, GA, AL, MO, TX and Puerto Rico. We have established a strong presence across Phase I-IV studies and several therapeutic areas including vaccine, neurology, dermatology, psychiatry, and general medicine. Join us as we continue to grow.
The Front Office Coordinator is responsible for the coordination and performance of front office activities including answering and placing calls, patient reception and direction, placing recruitment calls, supply ordering, and various administrative projects and activities. The position may be the first contact for external visitors and customer service is of utmost importance.
Key Responsibilities
Essential Job Duties:
- Coordinates the front desk activities for the site. Responsibilities may include but are not limited to:
o Answering, providing information, directing and screening inbound calls and emails with a high level of customer service;
o Taking messages and directing calls to the appropriate parties, if needed;
o Places reminder calls to confirm scheduled appointment, and assists with appointment rescheduling;
o Processing stipend payments according to protocol and policy guidelines;
o Coordinates / schedules transportation for subjects;
o Updates Realtime / CTMS with subject profile(demographics);
o Uploads signed 1099 / subject IDs and any required documents into Realtime/CTMS;
o Places requests for and tracks medical records;
o Sorting and distributing incoming mail;
o Coordinating postage details & pick ups as needed for all outbound mail;
o Placing supply orders;
o Compiling general office correspondence as needed;
o Filing, copying, collating, scanning as needed;
- May assist with screening potential subjects for study trials, through methods such as screening interviews and reviews of medical records, and may schedule subjects for appointments as requested or needed;
- May assist with preparing materials for study startup / SIVs;
- May assist in determines staff availability for study visits via electronic calendar system and schedules according to scheduling procedures;
- May assist with special projects as needed;
- Performs all other duties that may be requested or assigned.
Minimum Qualifications: A high school diploma, or equivalent, and a minimum of 1 year experience in a medical office or healthcare environment, or an equivalent combination of education and experience, is required. Must have well-developed customer service skills. Experience with calendar management / scheduling is preferred. Bi-lingual (English / Spanish) proficiency is a plus.
Required Skills:
- Proficiency with computer applications such as internet, email and Microsoft applications, and the ability to type proficiently (40+ wpm).
- Must possess strong organizational skills, attention to detail, and have basic math proficiency.
- Well-developed customer service skills.
- Well-developed written and verbal communication skills.
- Well-developed interpersonal and listening skills and the ability to work well independently as well as with co-workers, subjects, managers and external customers.
- Ability to effectively handle multiple tasks, and adapt to changes in workloads and priorities.
- Ability to be professional, respectful of others, self-motivated, and exemplify a strong work ethic.
- Must possess a high degree of integrity and dependability.
- Ability to work under minimal supervision.
- Ability to handle highly sensitive information in a confidential and professional manner, and in compliance with HIPAA guidelines.
- Full-time employees regularly scheduled to work at least 30 hours per week are benefits-eligible, with coverage starting on the first day of the month following date of hire.
- Medical, dental, vision, life insurance, short and long-term disability insurance, health savings accounts, supplemental insurances, and a 401k plan with a safe harbor match are offered.
-
Front Desk Coordinator
4 weeks ago
Decatur, United States Recovery Consultants of Atlanta Full timeJob DescriptionJob DescriptionAre you a problem solver with a passion for helping others? Join our team at Recovery Consultants of Atlanta as a Full Time Front Desk Coordinator! This position is onsite in Decatur, Georgia 30035, offering a competitive salary for the right candidate who embodies innovation and integrity. As a Front Desk Coordinator, you will...
-
Front Desk Coordinator Surgery Center
4 weeks ago
Decatur, United States Fresenius Medical Care Holdings, Inc. Full timePURPOSE AND SCOPE: As the Patient Services Coordinator this position coordinates scheduling pre-procedure communication medical record documents EMR demographic data entry requirements for payers and Revenue Cycle greets patients and answers multi-line telephone and fax. PRINCIPALDUTIESANDRESPONSIBILITIES Schedule and input all appointments scheduling...
-
Front Desk Agent
4 weeks ago
Decatur, United States Aimbridge Hospitality Full timeJob Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
-
Financial Services Coordinator
3 days ago
Decatur, United States Chandra Britt Armstrong Md LLC Full timeJob Description Job Description Position Overview: We are seeking a very detail-oriented and customer-focused Financial Services Coordinator to join our team. The Financial Services Coordinator - Front Desk will manage patient financial transactions, including collecting co-pays, and deductibles, collecting co-insurance, verifying insurance, and processing...
-
Front Desk
4 weeks ago
Decatur, United States Mansions Management Company Full timeJob DescriptionJob DescriptionFRONT DESK - DAY SHIFTFront Desk personnel are an upfront and hands-on representative of Mansions Senior Living Communities. They are generally the first point of contact for customers & prospective residents and have extensive daily interaction with customers and the public on the company’s behalf. This position requires...
-
Front Desk Agent
3 weeks ago
Decatur, United States Aimbridge Hospitality Full timeFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient...
-
Financial Services Coordinator
1 month ago
Decatur, United States Chandra Britt Armstrong Md LLC Full timeJob DescriptionJob DescriptionPosition Overview:We are seeking a very detail-oriented and customer-focused Financial Services Coordinator to join our team. The Financial Services Coordinator - Front Desk will be responsible for managing patient financial transactions, including collecting co-pays, collecting deductibles, collecting co-insurance, verifying...
-
Financial Services Coordinator
1 week ago
Decatur, United States Chandra Britt Armstrong Md LLC Full timeJob DescriptionJob DescriptionPosition Overview:We are seeking a very detail-oriented and customer-focused Financial Services Coordinator to join our team. The Financial Services Coordinator - Front Desk will manage patient financial transactions, including collecting co-pays, and deductibles, collecting co-insurance, verifying insurance, and processing...
-
Front Desk
2 months ago
Decatur, United States Cricket Campers, Inc Full timeJob DescriptionJob DescriptionFront deak - receptionisthouse - 9:00 am - 5:00 pm; Monday through FridayDuties:Answer telephone; greet customers; receive and send emails; other duties as assigned.
-
Front Desk
4 weeks ago
Decatur, United States Cricket Campers, Inc Full timeJob DescriptionJob DescriptionFront deak - receptionisthouse - 9:00 am - 5:00 pm; Monday through FridayDuties:Answer telephone; greet customers; receive and send emails; other duties as assigned.
-
Medical Front Office Assistant
3 weeks ago
Decatur, United States Atlanta Hiring Solutions Full timeOur client, a small medical specialty practice in Emory Decatur Hospital has an immediate need for an experienced Front Desk Associate. This is a full-time, direct hire position with a great work environment and excellent benefits. Job hours are M-F 8am to 3:30pm.
-
Front Desk Coordinator
4 weeks ago
Decatur, United States The Joint Chiropractic Full timeJob DescriptionJob DescriptionAre you looking for a company you can grow your career with and advance in?Are you goal oriented, self-motivated & proactive by nature?Do you have a passion for health and wellness?If you have the drive, desire, and ambition to work with a world-class organization, we want to talk to you! At The Joint Chiropractic we provide...
-
Tech Desk
2 weeks ago
Decatur, Georgia, United States DeKalb Public Library Full timeJOB TITLE: Tech Desk and Studio SpecialistSTATUS: Non-exempt, Part TimeSHIFT: 12+ hours per week, Sunday-Saturday hours. Must be able to work evenings and weekends depending on library needs.WAGES: Starting at $16.40 per hourSUMMARY DESCRIPTION:The Tech Desk and Studio Specialist contributes to the effective operations of the library by performing a variety...
-
Operations Coordinator/Order Processor
4 weeks ago
Decatur, Georgia, United States Express Employment Professionals Full timeTop JobLocated in DeKalb, ILSalary: $20-$25.00/ hourOperations Coordinator/Order Processor | Dekalb, IL | $20-$25/Hour | Eval HireJob Title: Operations Coordinator/Order ProcessorLocation: DeKalb, ILHours: Monday - Friday, 8:00 AM - 5:00 PM (hours are flexible)Salary: $20-$25 per hour based on experienceJob Overview:We are seeking a diligent and...
-
Receptionist
2 weeks ago
Decatur, United States Caiola & Rose, LLC Full timeWe are looking for a Receptionist and Office Assistant to manage our front desk on a daily basis and to perform a variety of administrative, word processing and clerical tasks.As a Receptionist and Office Assistant, you will be the first point of contact for the firm. Duties will include offering administrative support across the organization. You will...
-
Receptionist
2 weeks ago
Decatur, United States Caiola & Rose, LLC Full timeWe are looking for a Receptionist and Office Assistant to manage our front desk on a daily basis and to perform a variety of administrative, word processing and clerical tasks.As a Receptionist and Office Assistant, you will be the first point of contact for the firm. Duties will include offering administrative support across the organization. You will...
-
Financial Services Coordinator
2 weeks ago
Decatur, Illinois, United States Chandra Britt Armstrong Md LLC Full timeJob DescriptionJob DescriptionPosition Overview:We are seeking a very detail-oriented and customer-focused Financial Services Coordinator to join our team. The Financial Services Coordinator - Front Desk will be responsible for managing patient financial transactions, including collecting co-pays, collecting deductibles, collecting co-insurance, verifying...
-
Office Coordinator
2 months ago
Decatur, United States Huntsville Hospital Full timeOverview Acts as collaborative member of the clinic team in providing continuity of and quality patient care. Responsible for the day to day operations of a physician clinic, to include the effective management of clinical systems, human resources, financial and environmental management. Coordinates activities of the front office for scheduling patient...
-
Night Auditor
2 weeks ago
Decatur, United States Fairfield Inn & Suites Full timeA night auditor is responsible for assisting guests with their overnight requests and balance accounts from the day shift. They check in guests arriving at night, handle guest requests and take reservations. The night auditor also reconciles all accounts, processes invoices and prepares paychecks. Essentially, a night auditors role is to provide excellent...
-
Front Desk
2 months ago
Decatur, United States New Life Family Chiropractic Full timeJOB DESCRIPTION We are looking for a hardworking, energetic full-time Chiropractic Office Assistant to add to our team. We are a family practice that sees a lot of kids so being able to think fast on your feet, able to multi-task in a busy environment and have a desire to SERVE families is a must! Full-time hours are Monday-Friday, 9:30AM-6:00PM, with a...