Customer Service Associate

6 months ago


Pampa, United States Hall Heating & Air LLC Full time

Hall Heating & Air is seeking a full-time Customer Service Associate - Office Administrator to join our administrative team in beautiful Pampa, TX.

We're looking for talented individuals like you. Apply now and let's achieve greatness together

WHY YOU SHOULD JOIN OUR ADMINISTRATIVE TEAM

We could not do what we do without the dedication of our amazing staff. That is why we treat them like family and truly care about their personal and professional growth. Here, everyone is a friend, and our employees can always rely on us to invest in them by providing the resources and attention they need to further their careers. We hope you'll consider joining us in our mission to help Texans beat the heat

In addition to a supportive working environment, we provide competitive pay ranging between $13 and $18 per hour. We also offer excellent benefits such as:

  • Health insurance
  • Paid time off (PTO)
  • Team members are never on-call
A DAY IN THE LIFE OF A CUSTOMER SERVICE ASSOCIATE - OFFICE ADMINISTRATOR

As our Office Admin - Customer Service Rep, you're the linchpin in keeping communication smooth and service exceptional between our talented technicians and valued customers. Your knack for swiftly responding to inquiries, smoothly scheduling appointments, and keeping meticulous records speaks volumes about your dedication and professionalism. With your friendly demeanor and proactive attitude, you tackle customer concerns head-on, representing our company with pride. Your commitment to staying in the loop with our products and services adds a personal touch, ensuring our HVAC operations run seamlessly.

REQUIREMENTS FOR A CUSTOMER SERVICE ASSOCIATE - OFFICE ADMINISTRATOR
  • Excellent phone skills
  • Ability to use a computer
  • Ability to quickly learn our intricate software system
  • Previous experience as a customer service representative would be a plus


SCHEDULE FOR A CUSTOMER SERVICE ASSOCIATE - OFFICE ADMINISTRATOR

This full-time administrative position typically works Monday to Friday, from 8 AM to 5 PM, with extended hours from 7:30 AM to 5:30 PM during peak heating and cooling seasons.

Opportunities for overtime are available during these busy periods.

BECOME PART OF OUR HVAC COMPANY

We are a successful HVAC installation and maintenance company that has proudly served the Texas Panhandle for over 40 years Backed by our extensive experience and established reputation, our amazing customers trust their homes and businesses to us for all their heating and cooling needs. Whether we're installing a new unit, providing urgent repairs, or enrolling a client in a maintenance plan, our service is simply the best. With customer service always a top priority, our customers can count on us to consistently provide a knowledgeable and friendly experience.

If this sounds like the right administrative job for you, don't wait - apply today to join our team. We make it incredibly easy with our initial 3-minute application.

We're an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Candidates must successfully pass a background check, and we also conduct pre-employment drug testing. Please note that any job offer extended will be contingent upon the results of both background and drug testing.

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