Customer Service Representative

3 months ago

Riverside, United States Bunzl Processor Distribution, LLC Full time

** Customer Service Representative**

**Job Category****:** Telesales & Customer Service **Requisition Number****:** USA1808560 Showing 1 location **Job Details**

**Description**

Bunzl Processor Division currently has an opening for a Customer Service/Catalog Sales Representative dealing with business owners and key decision makers. The person in this position will sell supplies to business establishments or individuals over the telephone. This is a tremendous opportunity to join an industry leader in a positive growth environment.

At Bunzl, we know that our employees are our number one asset. We seek to recruit and retain the right people who are passionate about our business and we provide opportunities for our employees so that they may progress within our company based on their talents, experiences, and their aptitude.

***Responsibilities:***

* Answer questions for customers regarding the products, credit terms, and delivery terms

* Compiles and maintains resource files on product information to quickly service customers

* Respond to inbound calls to take orders and/or generates sales leads

* Make outbound calls to new or established customers in an effort to introduce new products and increase sales

* Identify and close sales opportunities with customers

* Actively manage assigned accounts to ensure growth and excellent customer service

* Investigates and resolves customer problems with products, invoicing, and/or deliveries by working with other departments, outside agencies, and the customer

* Uses the AS/400 system to access the customer's account, gain information, and place orders

* Enter new data and other sales information into the customer's computer database

***Requirements:***

* High School or diploma equivalent

* Bachelor's degree; or a minimum of 2 years related experience in a sales service environment, or equivalent combination of education and experience

* Experience in a distribution environment preferred

* Applicants should be articulate, and be able to adapt to all types of situations in a fast paced environment

* Ability to work on multiple projects and be able to take on additional responsibilities and special projects as needed

* Ability to cross-train in the functions of other departments to be able to handle problems and/or situations quickly and efficiently

* Must have outstanding analytical, organization and oral/written communication skills

* Must be able to multi-task, be detailed oriented, and have a positive team oriented attitude

Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. We have grown both organically and through acquisitions to sales in excess of $10 billion. Bunzl North America is headquartered in St. Louis, Missouri. Bunzl North America owns and operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada and parts of the Caribbean and Mexico. With more than 5,000 employees and 400,000 plus supplies, Bunzl is regarded as a leading supplier in North America.

*Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company match.*

*Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.*

**Qualifications**

**Skills**

**Behaviors**

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**Motivations**

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**Education**

**Experience**

**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

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