Police Records Specialist

1 month ago

Eagle Pass, United States City Of Eagle Pass Full time
Description

Summary

Performs a variety of general office and clerical duties for Police Services such as, but not limited to, entering and accessing data to secure law enforcement databases, reviewing paperwork for uniformed personnel, entering information for evidence and lost/found property onto interagency databases, and assisting with incident reporting.
Distinguishing Career Features

The Police Records Specialist is a senior-level clerical position with specialized training in law enforcement data systems. The Police Records Specialist requires certification for access to law enforcement/public safety databases within a reasonable time. Advancement along this career path to Senior Police Records Specialist based on need, compliance with the stated qualifications, advanced certification for accessing law enforcement databases, and the ability to solve data disputes and train other specialists.

Requirements

Essential Duties and Responsibilities
  • Reads, interprets, classifies, codes police reports based on both established interagency standards. Codes information contained in police reports. Enters, modifies, and cancels data from police reports into special databases. Notifies officers of report writing errors and instructs on proper report writing procedures.
  • Retrieves, interprets, and disseminates information from law enforcement computer systems, databases, and other sources. Distributes and receives reports of investigative details to/from other law enforcement entities.
  • Establishes, updates, and maintains computer-aided records for victims, arrested persons, case files, and property. Organizes files by name, case, and address.
  • Processes a variety of miscellaneous documents according to established procedures, laws and mandates, and some within court mandated time frames.
  • Duplicates and distributes copies of police reports to officers, investigators, outside agencies, and other interested parties, applying public records and privacy laws and City policies in the release of information and documents.
  • Receives walk-in guests and telephone inquiries from a variety of individuals. Initiates and receives telephone calls, provides information and resolves matters, or routes calls.
  • Receives requests for information, and fees for services and charges such as those for impounded vehicles. Works with angry or hostile persons such as those who are victims of crimes, have had a vehicle towed, or who have been arrested.
  • Interacts with police officers by telephone, radio and in person to obtain or provide information. Responds to special requests by officers attempting to obtain information by accessing law enforcement databases and manual files to locate information.
  • Assists and instructs police officers conducting computer-aided database searches.
  • Receives and sends urgent messages from and to various agencies. Takes appropriate action or notifies appropriate person based on message received.
  • Performs computer data entry and search of lost, stolen, pawned or recovered items, and missing/runaway/endangered persons into state and national systems.
  • Performs other duties as assigned that support the overall objective of the position.

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