Service Specialist
4 weeks ago
OverviewUnder a moderate level of guidance and direction, provides customer service for one or more Paychex products. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with Paychex policies and procedures. Builds knowledge of the organization, processes, and customers.ResponsibilitiesPlease note - The person who fills this role will help support clients who are utilizing our products and service to do their own payroll via our web-based portal or mobile app. Delivers quality service to Paychex clients via phone, email, chat, and other avenuesFollows up on outstanding items to issue completion in compliance with established Service Level AgreementsDevelops and maintains an intermediate working knowledge of one or more Paychex products, as well as industry policies and proceduresIdentifies opportunities for process improvement and works with leaders to implementDemonstrates intermediate skill level with technology, systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORSDocuments all interactionsServes as a mentor for less experienced teammatesPerforms data input, maintaining strong prioritization and organization QualificationsHigh School Diploma - Required Call Center Help Desk / Customer Support / Tier I Support experience preferred CompensationIn the spirit of pay transparency, we are excited to share that the starting base pay range for this position starts at $22.02 hourly. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.ResponsibilitiesPlease note - The person who fills this role will help support clients who are utilizing our products and service to do their own payroll via our web-based portal or mobile app. Delivers quality service to Paychex clients via phone, email, chat, and other avenuesFollows up on outstanding items to issue completion in compliance with established Service Level AgreementsDevelops and maintains an intermediate working knowledge of one or more Paychex products, as well as industry policies and proceduresIdentifies opportunities for process improvement and works with leaders to implementDemonstrates intermediate skill level with technology, systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORSDocuments all interactionsServes as a mentor for less experienced teammatesPerforms data input, maintaining strong prioritization and organizationQualificationsHigh School Diploma - Required Call Center Help Desk / Customer Support / Tier I Support experience preferred
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Service Specialist
4 weeks ago
West Henrietta, United States Paychex Full timeJob SummaryAs a Service Specialist at Paychex, you will provide exceptional customer service to clients utilizing our products and services. This role requires a strong understanding of our products, industry policies, and procedures. You will be responsible for delivering quality service, following up on outstanding items, and identifying opportunities for...
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Service Specialist
1 month ago
West Henrietta, United States Paychex Full timePlease note - this is an in-office role. The schedule is Monday - Friday 8:00 am - 5:00 pm ET. Delivers quality service to Paychex clients via phone, email, chat, and other avenues Follows up on outstanding items to issue completion in compliance wit Service, Product, Electronic, Specialist, Network, Technology
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Service Specialist
4 weeks ago
West Henrietta, United States Paychex Full timePlease note - this is an in office role. The hours are Monday - Friday 8:00 am - 5:00 pm, local time. The person who fills this role will work in our Tax. Pay team assisting with clients tax returns/payments. Delivers quality service to Paychex clien Specialist, Service, Retail
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Payroll Service Specialist
4 weeks ago
West Henrietta, United States Paychex Full timeOverview:We are seeking a skilled Payroll Service Specialist to provide exceptional customer service for one of our Paychex products. In this role, you will work under a significant level of guidance and direction to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with...
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Customer Service Specialist
1 month ago
West Chester, United States Service Experts Full timePosition Title: Customer Service Specialist Schedule: Monday-Friday (11am-7pm): Every third Saturday (7am-1pm) *THIS IS AN IN-OFFICE ROLE* Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We...
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Customer Service Specialist
1 month ago
West Chester, United States Service Experts Full timePosition Title: Customer Service Specialist Schedule: Monday-Friday (11am-7pm): Every third Saturday (7am-1pm) *THIS IS AN IN-OFFICE ROLE*Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We...
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Customer Service Claims Coordinator
4 weeks ago
West Henrietta, NY, United States Lewis Tree Service, Inc Full timeJob Summary:This role will work with the Insurance and Enterprise Risk Management team at Lewis Tree Service, Inc to deliver high-quality customer service and claims-processing support. The position is based out of our Rochester, NY corporate office and will be responsible for assisting the claims team with state form filing, data entry, responding to...
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IT Service Requests Specialist I
2 hours ago
West Henrietta, United States Paychex Full timeOverview Supports Paychex field and corporate personnel by fulfilling employee desktop service requests, either through the Enterprise support repair or request processes. This may include hands-on or remote repair of computers, installation of software, data recovery and restoration, and/or recertification of used equipment. Responsibilities Provides...
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Customer Service Claims Administrator
2 weeks ago
West Henrietta, United States Lewis Services | 100% Employee-Owned Full timeJOB SUMMARY: This hybrid position based out of our Rochester, NY corporate office, will work with the Insurance and Enterprise Risk Management team to deliver high quality customer service and claims-processing support.ESSENTIAL DUTIES: Assists the claims team with state form filing, data entry, responding to subpoenas and other legal discovery requests,...
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Customer Service Claims Administrator
4 weeks ago
West Henrietta, United States Lewis Services | 100% Employee-Owned Full timeJOB SUMMARY: This hybrid position based out of our Rochester, NY corporate office, will work with the Insurance and Enterprise Risk Management team to deliver high quality customer service and claims-processing support.ESSENTIAL DUTIES: Assists the claims team with state form filing, data entry, responding to subpoenas and other legal discovery requests,...
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West Henrietta, United States American Red Cross Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Blood Product Storage and Distribution Specialist to join our team. As a key member of our distribution team, you will be responsible for receiving, processing, packing, and shipping blood products/samples for hospital orders.You will work closely with our production team to ensure that all...
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Radiologic Imaging Specialist
4 weeks ago
Henrietta, Missouri, United States Rochester Regional Health Full timeJob SummaryAs a Radiologic Imaging Specialist at Rochester Regional Health, you will play a crucial role in ensuring the diagnostic quality and comfort of patients undergoing imaging procedures. This position requires excellent patient service skills, critical thinking, and attention to detail. If you have radiologic technologist experience and are looking...
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Sales and Service Professional
1 month ago
West Palm Beach, Florida, United States Gordon Food Service Full timeJob Title: Sales & Service SpecialistGordon Food Service is seeking a skilled Sales & Service Specialist to join our team.Key Responsibilities:Provide preventive maintenance and emergency repairs to ensure seamless operations.Offer exceptional customer relations and support to our valued clients.Measure and analyze the performance of coffee machines, juice...
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Seasonal Support Driver
4 days ago
Henrietta, United States United Parcel Service Full timeSHIFT YOUR FUTURESeasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and...
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Outreach Specialist
1 month ago
Henrietta, United States Rochester Institute of Technology Full timeJob SummaryRochester Institute of Technology's Office of Pre-College Programs seeks highly motivated and experienced youth development and education program professionals for part- and full-time Outreach Specialist positions with RIT's K-12 University Center.Key ResponsibilitiesImplement a portfolio of pre-college initiatives, including the RIT Science and...
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Customer Service Specialist
4 months ago
West Point, United States AMWASTE LLC Full timeJob Type Full-time Description Amwaste is looking for a Customer Service Specialist to work in their West Point, Ga corporate office. Job Description Customer Service Specialist: Applies acquired knowledge of industry, organization, services, and policies to provide efficient and courteous customer service by telephone and/or personal contact. Ensures...
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Seasonal Support Driver
4 days ago
Henrietta, United States United Parcel Service Inc. Full timeSHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...
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Food Service Specialist
1 month ago
West Chester, Pennsylvania, United States Devereux Advanced Behavioral Health Full timeFood Service Specialist OpportunityWe are seeking a Part-Time Food Service Specialist to join our team at Devereux Pennsylvania Children's Services (DPACS) in West Chester, PA.Key Responsibilities:Prepare and serve meals to students and staff in a school cafeteria setting.Wash dishes and maintain a clean and safe environment in the cafeteria.Record and...
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Inventory Control Specialist
4 weeks ago
Henrietta, Missouri, United States Cooper Companies Full timeInventory Control Specialist**Job Summary**Responsible for maintaining inventory accuracy within the CooperVision Distribution Center. Close supervision required.**Responsibilities** Performs inventory searches by utilizing the warehouse management system and RF functionality. Organizes/Maintains picking locations to ensure product availability and proper...
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Flex Merchandising Specialist
1 month ago
West Farmington, Ohio, United States Drive Line Service Full timeJob SummaryWe are seeking a skilled and detail-oriented Flex Merchandising Specialist to join our national retail merchandising team. As a Flex Merchandising Specialist, you will be responsible for providing high-quality retail services to our clients, including auditing products, counting inventory, setting new fixtures and displays, and stocking...