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Bankruptcy & Legal Account Specialist
3 months ago
Bankruptcy & Legal Account Specialist 1916 Black River Blvd, Rome, NY 13440 Starting pay rate: $26.67/hour to $33.34/hour, actual rate will depend on experience Status: Full-Time, Non-Exempt Who Are We? AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.6 Billion and serving a membership base of over 160,000 members across Central New York, the United States, and beyond. For 74+ years we have been committed to our members, our employees, and our communities. In 2024 we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 19 out of 70 The Position: AmeriCU Credit Union is in search of a Bankruptcy & Legal Account Specialist who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. The Bankruptcy & Legal Account Specialist will: Be responsible for managing accounts that are in bankruptcy or subject to legal actions. This position involves handling all aspects of bankruptcy filings, legal collections, and coordinating with attorneys and third-party agencies. The specialist will ensure compliance with regulatory requirements and work closely with the Asset Recovery Manager to develop and implement effective recovery strategies. What you will do: As a Bankruptcy & Legal Account Specialist , your primary responsibilities will include: Monitor and manage all accounts in bankruptcy status. Handle all aspects of bankruptcy filings, including proof of claims, reaffirmations, and monitoring payment plans. Communicate with bankruptcy trustees, attorneys, and court personnel as necessary. Maintain accurate records and documentation of all bankruptcy-related activities. Manage accounts that require legal action to recover debts. Coordinate with attorneys to initiate and follow through on legal proceedings. Place accounts with third-party collection agencies and attorneys for legal recovery. Prepare and present detailed reports on bankruptcy and legal account performance and metrics. Analyze data to identify trends and opportunities for improving recovery rates. Utilize reporting tools and software to maintain accurate and up-to-date records. Communicate with members as needed regarding their bankruptcy and legal account status. Provide guidance and support to internal staff navigating the bankruptcy process. Approach member interactions with understanding and empathy, balancing firmness with a supportive tone. Come grow with us Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits: Competitive rates on our Medical, Dental and Vision plans Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU’s High Deductible Health plans Paid Holidays Paid Time off Employee Appreciation Events 401(k) Matching after 1 year of employment Employee Assistance Program Tuition Reimbursement for Full-time employees after 1 year of employment Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees Enhanced Short Term Disability – at no cost to you Get to know us more by clicking on the links below. See why YOU should choose AmeriCU In Our Community Why AmeriCU? #J-18808-Ljbffr