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Customer Service Rep, Health Management
1 month ago
Employer Industry: Health Management Programs Why Consider This Job Opportunity Competitive starting pay at $15/hour, with potential to earn up to $16/hour within the first year Additional bonus opportunities based on meeting Key Job Accountabilities (KJA) Full-time and part-time positions available Opportunity for career advancement and growth Remote work opportunity with company-provided technology equipment Stable internet connection required for remote work What To Expect (Job Responsibilities) Receive and respond to telephone calls from members and health plans/employer groups Demonstrate knowledge and understanding of all ASH products and programs Provide accurate answers to member inquiries and record information in the appropriate system Coordinate collection of necessary information and access to Health Management coaches Analyze information, problems, and situations to develop effective solutions What Is Required (Qualifications) High school diploma or equivalent Minimum 1 year of customer service experience, with at least 6 months in an inbound customer service call center Experience in healthcare preferred Basic experience with MS Office Excellent communication and organizational skills How To Stand Out (Preferred Qualifications) Experience in a healthcare-related service role #J-18808-Ljbffr