Customer Service Representative
2 months ago
Job Duties and Responsibilities (Essential Job Functions)
1. Support sales programs and long-term objectives to enhance business strategy and achieve goals relative to profitability, cost control and organizational effectiveness. (75-80%)
-
- Research and answer calls from clients, underwriters and third parties.
- Advise clients regarding insurance coverage and risk management issues.
- Process policy changes and cancellations.
- Handle claims and billing inquiries.
- Foster and maintain good working relationships with insurance companies and underwriters.
3. Report immediately any circumstances that may lead to potential or actual HomeServices errors and omissions claim and/or any DOI (Dept. of Ins.) or relatedcomplaints to the department manager. (0-5%)
4. Perform any additional responsibilities as requested or assigned. (0-5%)
Performance Expectations
- Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
- Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
- Establish and maintain positive and productive work relationships with all staff, customers, and business partners.
- Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
- Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
Education:
- High School Diploma or equivalent work experience and knowledge.
- Two years successful servicing experience with independent agency (or equivalent).
- Property and Casualty License
- Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes.
- Thorough knowledge of all personal lines insurance products especially those represented through HomeServices Insurance.
- Excellent analytical, problem-solving, and decision-making skills.
- Excellent oral, written, and interpersonal communication skills.
- Proven automation, time management, and organizational skills.
- Familiarity with risk assessment and risk management techniques.
Benefits:Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Location: Cherry Hill, NJ 08002
Equal Opportunity Employer
-
Customer Service Representative
3 weeks ago
Cherry Hill, New Jersey, United States Burlington Stores Full timeJob Overview:The Customer Service Representative role at Burlington Stores, Inc. is an exciting opportunity to join our dynamic team. In this position, you will be responsible for delivering excellent customer experiences, accurately processing transactions, and performing tasks as assigned by management. Key Responsibilities:* Deliver exceptional customer...
-
Customer Service Representative
7 days ago
Cherry Hill, United States HomeServices Insurance Full timeTo provide day-to-day service and support to new and existing clients such that objectives for profitability and growth are met.Job Duties and Responsibilities (Essential Job Functions) 1. Support sales programs and long-term objectives to enhance business strategy and achieve goals relative to profitability, cost control and organizational effectiveness....
-
Customer Service Representative
2 weeks ago
Cherry Hill, United States HomeServices of America Full timeTo provide day-to-day service and support to new and existing clients such that objectives for profitability and growth are met.Job Duties and Responsibilities (Essential Job Functions) 1. Support sales programs and long-term objectives to enhance business strategy and achieve goals relative to profitability, cost control and organizational effectiveness....
-
Customer Service Representative
2 weeks ago
Cherry Hill, United States HomeServices of America Full timeTo provide day-to-day service and support to new and existing clients such that objectives for profitability and growth are met.Job Duties and Responsibilities (Essential Job Functions) 1. Support sales programs and long-term objectives to enhance business strategy and achieve goals relative to profitability, cost control and organizational effectiveness....
-
Customer Service Representative
7 days ago
Cherry Hill, United States HomeServices Insurance Full timeTo provide day-to-day service and support to new and existing clients such that objectives for profitability and growth are met.Job Duties and Responsibilities (Essential Job Functions) 1. Support sales programs and long-term objectives to enhance business strategy and achieve goals relative to profitability, cost control and organizational effectiveness....
-
Licensed Customer Service Representative
2 weeks ago
Cherry Hill, United States Transforce Full timeOverview Join the team at American Collectors Insurance, where passion meets protection! We are looking for Licensed Customer Service Representatives (CSR) to join our underwriting department. Licensed CSRs work alongside our underwriters in our Customer Care Center. They are the first point of contact for all existing customers utilizing our call center for...
-
Customer Experience Representative
23 hours ago
Cherry Hill, New Jersey, United States Nimbl Consulting LLC Full timeJob OverviewWe are seeking highly motivated Customer Experience Representatives to join our team at Nimbl Consulting LLC in Philadelphia/South Jersey. This full-time position offers a competitive salary and benefits package.Key ResponsibilitiesAs a Customer Experience Representative, you will be responsible for delivering exceptional customer service while...
-
Customer Service Specialist
3 weeks ago
Cherry Hill, New Jersey, United States The Children's Place Full timeJob Summary:The Children's Place is seeking a talented and customer-focused Retail Sales Representative to join our team. As a Retail Sales Representative, you will be responsible for delivering exceptional customer service, processing transactions efficiently, and maintaining a clean and organized store environment.Key Responsibilities:Assist customers with...
-
Customer Service Representative
7 days ago
Cherry Hill, New Jersey, United States Foot Locker Full timeJob Overview:This is a unique opportunity to join the Foot Locker team as a sales associate. In this role, you will be responsible for delivering exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Key Responsibilities:Provide excellent customer service and ensure a positive shopping...
-
Customer Service Representative
1 month ago
Cherry Hill, United States Kansas City Title Full timeTo provide day-to-day service and support to new and existing clients such that objectives for profitability and growth are met.Job Duties and Responsibilities (Essential Job Functions) 1. Support sales programs and long-term objectives to enhance business strategy and achieve goals relative to profitability, cost control and organizational effectiveness....
-
Customer Service Associate
3 weeks ago
Cherry Hill, New Jersey, United States Valvoline Full timeAbout Valvoline">We are a leading provider of automotive services, dedicated to delivering high-quality products and exceptional customer experiences. As a Customer Service Representative at Valvoline, you will play a vital role in creating lasting impressions and building loyal customers.
-
Customer Service Representative
7 days ago
Cherry Hill, New Jersey, United States Burlington Full timeBurlington Stores, Inc. is seeking a highly motivated and detail-oriented individual to fill the role of Store Associate. As a member of our team, you will be responsible for maintaining a professional appearance, standing positioned at the front of the store, and greeting every customer entering or exiting the store with a loud, friendly greeting. You will...
-
Customer Service Representative
6 days ago
Cherry Hill, New Jersey, United States Chico's Full timeAbout Chico's FAS, Inc.We are a customer-obsessed and innovative retail company with the best culture in the industry. Our values and guiding principles are at the forefront of all our operations, ensuring a great customer experience and maximum profitability.Job SummaryThe Sales Associate is responsible for supporting management in promoting a customer and...
-
Customer Service Advocate
2 weeks ago
Cherry Hill, New Jersey, United States Transforce Full timeAs a Licensed Customer Service Representative, you will be an integral part of our underwriting team at American Collectors Insurance. We are seeking highly motivated and customer-focused individuals to join our dynamic team.Responsibilities include addressing client needs and concerns via phone and email, maintaining and utilizing a working understanding of...
-
Order Services Representative
1 month ago
Cherry Hill, United States Contemporary Staffing Inc Full timeContemporary Staffing Solutions (CSS) is seeking an Order Services Representative to join our client for a remote opportunity. This temporary role offers $25-$28/hour! The Order Services Representative plays a critical role in ensuring seamless service for our customers by managing and processing orders, addressing inquiries, and resolving issues...
-
Customer Engagement Representative
3 weeks ago
Cherry Hill, New Jersey, United States Omniya Full timeUnlock a Brighter Future with OmniyaAbout Us:We're a leading solar, roofing, and water purification solutions provider, driven by a client-centric approach. Our commitment to 100% satisfaction fuels our success, and we strive to foster opportunity and nurture potential.Our Mission:We empower foster youth through social responsibility initiatives, donating 2%...
-
Customer Service Representative
7 days ago
Cherry Hill, New Jersey, United States Foot Locker Full timeAbout the RoleWe are seeking a motivated Sales Associate to join our team at Foot Locker. As a Sales Associate, you will play a key role in delivering exceptional customer service and helping customers find the perfect products.Key Responsibilities:Engage with customers to understand their needs and preferencesAssist customers with purchases and provide...
-
Customer Service Representative
3 weeks ago
Chapel Hill, United States Mr Rooter Plumbing Full timeInitially, you'll team up with a more customer service representative to train on the knowledge and skills you'll need to perform. Once you are up to speed, you'll be the first point of contact in providing an excellent experience for our customers. Customer Service Representative, Customer Service, Representative, Plumbing, Retail, Skills
-
Customer Service Representative
18 hours ago
Rocky Hill, Connecticut, United States Stop & Shop Full timeWe are looking for a highly motivated Customer Service Representative to join our team at Food Lion. As a Customer Service Representative, you will be responsible for responding to customer inquiries, resolving any issues they may have, and promoting our products to customers. This is an excellent opportunity for individuals who are passionate about...
-
Dog Hotel Customer Experience Representative
19 hours ago
Cherry Hill, New Jersey, United States K9 Resorts of Cherry Hill Full timeK9 Resorts of Cherry Hill is a luxury pet hotel dedicated to providing a safe, comfortable, and enjoyable experience for dogs and their owners. We are seeking a Dog Hotel Customer Experience Representative to join our team and deliver exceptional service to our guests.Responsibilities:Deliver outstanding customer service to clients, responding to their needs...