Desktop Support Technician
3 weeks ago
Job Description
Job Description
One of our larger clients in the El Dorado Hills, CA area is looking to add a Desktop Support Technician to their team.
Job Description
Responsible for providing direct installation, diagnostic and problem resolution for all personal computer (PC) hardware, related PC peripheral devices, software and network services for all internal employees.
This position is also responsible for providing installation, diagnostic and problem resolution relating to network computers, cabling, interconnect facilities, printing services, data protection, data recovery services and remote communications as directed.
Able to function independently and produce results that meet standards of quality, timeliness and acceptability. Minimal supervision and general direction.
Performs work that is varied and moderately complex. Implements designs or approaches developed by others.
Ability encompasses broad knowledge of concepts, practices and procedures within particular field of specialization.
Generally requires 2 to 5 years of professional experience in a related field of the primary product, program or technology.
Skills Needed
In depth knowledge of Windows 10 OS and PC Hardware troubleshooting and repair.
Experience with a broad range of desktop hardware, client virtualization, and mobile platforms such as Smartphone’s and tablets
Working knowledge of ServiceNow (or any ticketing system) and Active Directory.
Ability to identify and resolve problems or develop alternative solutions in a timely manner
Ability to work in a fast paced environment
This will start out as a 7 month contract with an extension on top of that.
Hours are Monday - Friday day shift on site in El Dorado Hills, CA.
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