Customer Service Specialist
3 weeks ago
** Customer Service Specialist**
**Job Category****:** Service-Customer Service
**Requisition Number****:** CUSTO11964
Showing 1 location
**Job Details**
**Description**
We are currently seeking full time **Customer Service Coordinators**.
In this position, the Customer Service Coordinator will support inside and outside sales representatives are:
* Responsible for increasing customer retention through process knowledge and program management implementation.
* Required to manage revenue backlog based on assignment.
* Use in-house reporting systems to generate data, analyze results, and present data formally to the customer or internal business partners.
* Create tutorials and facilitate customer meetings via Microsoft Teams.
* Interacts and collaborates on a daily basis with internal/external cross functional teams to ensure initiatives and customers needs are met on schedule.
* Proactively consults with internal/external sales teams to ensure program commitments to the customer are in line with company capabilities.
* An expert in direct sales order entry system, value added-services, and all operational processes.
**QUALIFICATIONS**
* College degree preferred and/or minimum 3 years office experience
* Ability to facilitate and lead projects
* Experienced Presentation skills
* Ability to take analytical approach to problem solving
* Strong resolution orientation with outstanding communication and customer service skills
* Ability to work independently in a fast paced and changing environment
* Knowledge of Microsoft Office required
* Computer knowledge required: Windows, Outlook
***EOE, Minority/Female/Disability/Veteran Aramark is a federal contractor and requests priority referrals of protected veterans.***
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Experience**
**Licenses & Certifications**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
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