Operations Specialist

3 weeks ago

Burlingame, United States Extend Your Team Full time

Our mission is to reduce the cost of capital across the world.About the Company:We have invented a new credit card powered by an advanced asset-securing platform that enables us to offer much lower APRs to consumers. Our team is a combination of deep technology (Microsoft, Google, Facebook), and finance (Nubank, Goldman Sachs, Square, Carta, SoFi) executives. Our Seed round was led by Max Levchin, and our Series A by Founders Fund - with participation in both rounds by Sequoia, NYCA, and others.Our work involves building the worlds first completely autonomous asset-securing process, world-class risk models for underwriting, and an incredibly smooth & efficient product experience for consumers to apply, activate, and manage their credit cards.Were looking for detail-oriented, driven, and intuitive operations specialists who want to work with intelligent, motivated, intense, and interesting people to support the company in its goal to offer cutting-edge products and excellent customer service to its clients.Cultural Values:1. Depth and rigor of thought - We try to be rigorous in our thinking & dive into the details. 2. Minimalist - We are spartan in our design, in our code, and even in our processes.3. Speed of execution - We move fast & value decisiveness. We think speed drives quality.Responsibilities Reviewing security documents for completeness and recording requirements Filing security documents with appropriate governmental entities The verifying client provided documents during the account creation process Assisting in the preparation and filing of account closing documents Assisting other departments with document requests and record-keepingRequirements Experience in financial services or related industries (mortgage experience required) At least 2 years experience in handling US Loan or Mortgage tasks Knowledge regarding liens and closing documents is a plus Superb communication, collaboration, and problem-solving skills Proficiency, speed, and accuracy in written communication Fluency, clarity, and good diction in English Experience using customer communication and task management programs, Google Drive, and Email Bachelor's Degree or comparable work experience in financial services Flexibility to work US Pacific time 10 AM to 7 PM (with a 1-hour break time in between)Location : HQ - Burlingame, CA (San Francisco Bay Area). Remote work - Rest of US, Philippines#J-18808-Ljbffr

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