Patient Navigator II

2 weeks ago


Boston, United States Boston Medical Center Full time

POSITION SUMMARY:

Responsible for providing advocacy and case management services of the Enter department name here patient, developing a service plan based on those identified needs, facilitating access to social service benefits and other internal and external resources, monitoring the patient's progress, and advocating on behalf of the patient. Responsible for documentation in the electronic medical record and complying with all data entry, data integrity, and data tracking requirements for BMC and funding agencies' contract monitoring reports as required.

Position: Patient Navigator II

Department: infectious Diseases

Schedule: Full Time

JOB REQUIREMENTS

EDUCATION:

Associate's degree (or equivalent) required. Degree in social work, psychology or related human services field is highly preferred.

EXPERIENCE:

At least 1+ year of experience working in a health care setting required.

KNOWLEDGE AND SKILLS:

  • Knowledge of community, social, and health resources, particularly oncology -related resources.
  • Empathic understanding of ill patients and skilled in performing multicultural needs assessments and developing concrete service plans.
  • Expertise in establishing working relationships with patients, their family, professionals, and the community, including the ability to collaborate with a multidisciplinary health care team.
  • Computer competency, inclusive of the ability to access and enter data.
  • Ability to work in a fast paced environment, inclusive of organizational skills, critical thinking, and problem solving abilities.
  • Effective verbal, written, and interpersonal communication skills to facilitate interactions with various members of the health care team, patients, and their families.
  • Bilingual or multi-lingual skills (beyond that of English) appropriate to the patient population served, is preferred.
  • Demonstrated flexibility with client's priorities, evolving needs, and goals.
  • Sensitivity to ethnic, cultural, gender, and sexual orientation diversity; values; beliefs; and behaviors.
  • Demonstrated critical thinking and problem solving ability.

Equal Opportunity Employer/Disabled/Veterans



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