Family Support Navigator

4 weeks ago

Boston, United States Bay Cove Human Services Full time

Family Support Navigator

Boston, MA, USA Req #1987 Tuesday, May 21, 2024

Mission Statement:


Bay Cove Human Services partners with people to overcome challenges and realize personal potential.


Job Summary:


The Family Support program strives to achieve the goal of helping families stay together through developing families’ natural capacity to meet the needs of family members; offering additional supports such as staff resources, goods and services, and financial assistance; and enhancing the capacity of communities to value and support people with disabilities and their families. Guided by these principles and through case management and coordination, the Family Support Navigator ensures that all families are treated with dignity and respect and given opportunity to reach the goal of services provided.


This is a non-exempt position.


Supervisory Responsibilities: Position does not have supervision responsibility of staff


Essential Functions of Position:


Case Management / Coordination



Responds to inquiries to the Family Support Center as a first responder
Provides case management to families through the Family Support Center including assessments, short term and extended navigation services, financial allocation support and resource assistance
Assists families in the development and implementation of Family Support Plans
Provides training to family members utilizing intervention strategies in home/community
Facilitates support groups for families through the Family Support Center
Recruits and trains staff for home based services
Oversees home based services through supervision and case management of DDS cases
Serves as liaison between family, in home worker and DDS
Provides assistance in locating community resources and referrals as appropriate
Act as liaison with other service providers such as special education programs, health care providers
Maintains documentation according to program and funding requirements
Attends internal and external meetings as needed
Other duties as assigned by supervisor

Qualifications:



BA/BS in social work or related field
Five years experience in Human Services or related field preferred
Valid driver's license required
Use of personal vehicle needed for transportation to clients’ homes, appointments, meetings and to perform varied work duties as needed
Use of personal cellular telephone for work communication
Bilingual in English and Spanish preferred but not required.

Mission Traits:



Utilizes a flexible and responsible work style that meets evolving needs of the agency.
Works with integrity and respects the dignity and value of all individuals.
Exhibits mission through job knowledge, pride in work role, and advocacy.
Promotes diversity and inclusion of all individuals.
Works in a collaborative, compassionate manner with stakeholder/partners.

Other details

Job Family Counselor II Job Function 9B Pay Type Hourly Boston, MA, USA Share this job:

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