Site Manager, Randolph

3 weeks ago

Oklahoma City, United States ADDP Full time

Position Overview: Triangle has an immediate opening for a Site Manager in our Randolph location. The qualified candidate will supervise a team that provides the support, challenge, and opportunity people with disabilities need to achieve their career and personal goals. Essential Duties and Responsibilities: Daily: Supervises staff to deliver community based activities that are aligned with Community Based Day Supports and Employment Supports models Manages, updates, and verifies work and CBDS schedules, distributes to team, and oversees implementation Creates and sustains a safe environment for participants emphasizing Positive Behavior Supports Ensures proper participant supervision is being provided in-house and in the community, at supported employment sites, and during times of transition including transportation at beginning and end of day Serves as primary point of contact for families, school partners, state funding partners, and community/employer partners Implements contracting and billing procedures for DDS and school contracts Networks and connects with community organizations to set up opportunities including volunteering/internships, employer tours, social/recreational, employment skills and independent living activities, all performed in the community Ensures programming and employment activities most often occur in the community Oversees training and orientation of new staff for software systems, programming components, and program related logistics Coaches staff to provide individualized support and problem solving for participants and their families Reports progress and challenges to Director of Transition & Community Services on a regular basis Ensures and maintains proper staff to participant ratios; provides direct care support as needed Provides regular checks-ins with direct reports, their staff, and program participants to ensure services relate to individual’s goals, needs, desires & interests Consults with Program Coordinators to ensure consistent case management practices are followed Along with Program Coordinators, implements systems to collect accurate data as needed for ISP’s, behavior plans, monthly progress notes, etc. Provides oversight to ensure ISP documents are submitted on-time and ISP goals are met; checks HCSIS for any ISP submissions or Incident report related issues that need to be addressed Leads site to successful QUEST audits every 2 years Ensures Employment Specialist is billing as assigned, developing employment leads, and job coaching participants as necessary; reassigns staff as needed to provide employment supports Ability to cold call companies/businesses/organizations to create volunteer and employment opportunities Participates in agency wide committees and initiatives as assigned Other duties as assigned Training Requirement: The employee will be trained in and capable to implement SafetyCare positive behavioral support oriented behavior management skills. In accordance with SafetyCare behavior management protocols, the employee may need to provide physical behavioral management techniques (i.e., one or two-person stability holds) in order to keep participants safe. Attends other meetings or trainings that may be required Ensure site is clean and presentable Review, remedy, and submit weekly billing via Penelope or other reports Monthly: Identifies needs and resources for staff training and development Reviews contract utilization reports and adjusts accordingly Audits and reviews participant charts, Penelope database notes, and/or HCSIS entries in order to ensure proper documentation and in timely manner Tracks and balances petty cash for Community Based Day Supports/Employment Programs Reviews, controls, and approves employee expense reports Reviews budget and contract utilization; adjusts accordingly Coordinates with Program Coordinators and staff to create and implement monthly schedules for program; solicits and provides feedback on a consistent basis to improve quality of services Audits 2 participant binders per month and provides feedback to Program Coordinators Conducts bimonthly staff meetings Provides monthly, one-on-one documented supervision with direct reports Attends bimonthly managers’ meetings Serves as site representative (or appoints) for APLT, Human Rights Committee Meets monthly with Director of Transition & Community Services for supervision Create agenda and lead monthly check in meetings with school partners Conducts vehicle inspections, maintenance checks, and reports issues as appropriate Conducts fire drills regularly and log the results of the drill in the fire safety book Submits progress reports to school partners As Needed: Supports staff and creates team setting for productive and positive environment Intervenes in significant behavioral incidents to ensure the safety of participants and staff Reports any internal or external maintenance needs to the building owner and/or Triangle Facilities Manager as appropriate Reports or manages repairs or maintenance issues with Triangle vehicles; informs appropriate parties as necessary Leads interviewing and hiring new employees for site, communicating with Director and Human Resources as appropriate Oversees the review and intake of potential referrals; communicates with DDS, Director, Quality Assurance, and Clinical Supports as necessary Supports Employment Specialist in attaining competitive employment opportunities Review potential referrals for new students, communicate with funders, and facilitate tours for families; track intake process Attends and represents Triangle at philanthropic or community events Works night and weekend hours as needed/required to support program, staff, and participants Other duties as assigned Qualifications Bachelor’s Degree in related field preferred; may substitute with combinations of prior experience/credentials 2 or more years of Direct Care experience required (day, residential or other related field) 2 or more years of Supervisory/Managerial experience State/Federal background check Massachusetts Driver’s License and clear driving record Language Skills Ability to verbally communicate Ability to read, analyze, interpret, and write documents. Ability to respond and navigate common inquiries or complaints from regulatory agencies, or

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