Service Manager

4 weeks ago

Hampton Bays, United States Rooted Hospitality Group Full time
Description:
Duties include but are not limited to:
•Create a learning and nurturing environment for all Restaurant Team Members that promotes sales and service success, and internal career growth.
•Develop and implement strategies to increase qualified applicants, including but not limited to proactively recruiting. Thoughtfully hire, develop, and mentor the team.
•Maintain appropriate staff levels.
•Facilitate implementation of company learning/training programs, follow-up and monitor performance to ensure transfer of learned skills on-the-job.
•Cultivate an environment of open, authentic dialogue with the restaurant team, regional and corporate partners.
•Practice proactive performance management in partnership with the other restaurant Manager (and HR when necessary) to ensure adherence to employment policies and procedures.
•Manage individual restaurant expenses ensuring budgetary compliance.
•Ensure consistent execution of Company policies and procedures.
•Develop/streamline restaurant processes in partnership with the manager team.
•Manage payroll hours to budgeted payroll percentage.
•Incorporate and administer applicable safety programs for the restaurant, employees, and guests.
•Proactively seek out marketing opportunities/outreach within the community to increase brand awareness and restaurant brand exposure.
•Ensure employee appearance appropriately reflects the brand image.
•Manage upkeep of physical restaurant.
•Responsible for embracing, articulating, and reflecting the Jah Group Culture.
•Influence the team to embrace, articulate, and reflect the our core values.
•Demonstrate the core values in all business decisions and actions.
•Be receptive to feedback and coaching.
•Possess complete knowledge and enforcement of all food and beverage menus - including ingredients, preparation methods, and presentation.
•Practice proper cash handling and proper operation of the point-of-sale system.

As a member of the RHG team, you are an ambassador of our brands. You are passionate about your role and always curious about how to make a guest's experience memorable. You are naturally a social person and your welcoming expression makes each guest feel like they are the only person in the room. It comes naturally to you...it's in your DNA. Their first impression of RHG is a lasting one, and it's all starts with you.

Rooted Hospitality Group is an equal opportunity employer and does not discriminate on the basis of an applicant's or employee's race, color, religion, national origin, sex, gender identity/expression, sexual orientation, age, disability, veteran status, marital status, citizenship, ancestry, pregnancy, familial status, actual or perceived status as a victim of domestic violence, dating violence or stalking, or any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws.

Requirements:
Prior restaurant experience.
Willing to learn new management skills and use them to lead a team.

Additional Info:
Benefits Include:
- Growth Opportunities
- 401K
- Health Insurance, including Dental and Vision
- Life Insurance
- Flexible Spending Account
- Paid Time Off
- Discounted Meals
- Training & Development
- Employee Fitness Activities

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