Cash and Transportation Services Portfolio Manager

3 weeks ago

Chandler, United States Bank of America Full time
Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

Job Description:
This job is responsible for managing portfolio/programs specific to change initiatives, providing a products and services, or executing a function. Key responsibilities include leading cross-functional strategic initiatives for a line of business by ensuring delivery of outcomes from portfolio investments. Job expectations include using a business centric mindset with sound judgment and a tailored approach to communicating and influencing both vertically and horizontally to drive results, while prioritizing risk management and strategy development.

Line of Business Job Description:

Manages a portfolio/ programs specific to corporate change initiatives that have significant and strategic impact on how the company does business, provides a product or service, or executes a function. Supports non-significant change initiatives and assessments within the portfolio to ensure consistent delivery regardless of the type of change. Responsible for enterprise and/or line of business-wide, cross functional, high impact strategic initiatives by ensuring delivery of business outcomes from portfolio investments. Strong business centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes. May serve as primary contact to Executive management for critical change initiatives depending on scope and impact of business supporting. Communicates, influences and negotiates both vertically and horizontally to obtain or leverage necessary resources. Assists in achieving broad goals supporting corporate business strategy. Responsible for results delivery, risk management and strategy development. May or may not manage employees. Significant experience with managing large diverse programs and projects.

Responsibilities:
  • Manages and drives success around line of business performance in key operational and high risk metrics through detailed routines, initiatives, and technology improvements
  • Facilitates Cash Solutions Manager forum with other senior leaders that tracks and resolves fast moving portfolio issues, discusses new initiatives, and helps finalize project assignments between operations and the change team.
  • Serves as a primary contact to executive leadership and key partners to communicate change initiatives and gain support for the execution of projects and programs
  • Monitors process or key metric performance to identify issues and proactively offers solutions to mitigate risk
  • Hosts and actively participates in critical line of business meetings to provide regular updates on change initiatives and performance requirements and influences others to help drive success
  • Manages strategies and controls to address policy, technology, environmental, and operational gaps
  • Acts as a subject matter expert for all line of business products to help design procedures, policies, or career progression models that will enhance the associate and client experience
  • Leads people that help support cross functional and high impact strategic initiatives, either directly or through dotted line engagement
Required Skills:
  • 5+ years of project management experience
  • 3+ years of program/portfolio management experience
  • Knowledgeable in bank operations and applies this information to program and projects effectively
  • Actively applies a risk and control mindset to how projects are executed
  • Ability to mentor and coach others on Bank of America change management expectations
  • Influences and negotiates across a wide variety of stakeholders
  • Strong verbal and written communication
  • Leverages analytical and critical thinking skills to solve both simple and complex problems
  • Customer driven focus to deliver for stakeholders
Desired Skills:
  • Change Management experience with third party suppliers
  • Knowledgeable in Cash and Transportation Services operations
  • Understands and applies Agile Technology Deliver principles
  • Process Simplification
  • Business Process Analysis
  • Strategic & Innovative Thinking


Shift:
1st shift (United States of America)

Hours Per Week:
40

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