Business Relationship Manager
4 weeks ago
Job DescriptionThe Business Relationship Manager (BRM) is responsible for building strong relationships in order to manage installed customer accounts. You will serve as the primary liaison between MHK and its customers. Keys to this role include establishing a strong relationship with assigned customers and understanding their specific business needs. You will be a first responder to customer requests, ensure reported issues are addressed in a timely manner, coordinate configuration deployments, manage minor projects, and look for ways to continuously improve your assigned customers' processes by using increased MHK software functionality, and generate additional revenue for MHK.Responsibilities: Represent MHK by acting as a central point of contact for assigned customer(s) Build trusting relationships to ensure customer satisfaction Maintain a detailed knowledge of the customer's business processes and systems Effectively communicate CMS compliance changes as issued by MHK Compliance Coordinate configuration and/or code deployments as necessary Track, triage and resolve reported defects and support client configuration questions Facilitate weekly client meetings, work through priority issues, and plan future initiatives Schedule and facilitate regular Steering Committee meetings Coordinate training of the MHK application Assist with the prioritization of initiatives by providing recommendations, documenting risks, and outlining mitigation strategies Review MHK enhancements with clients Coordinate the work of both support and development resources when required Collaborate to identify changes in scope in accordance with change control procedures Allocate, and approve resource bookings and manage time in time reporting system Collaborate to meet Service Level Agreements for assigned customers Travel to client sites as necessary Perform other duties as assigned Experience/Skills Requirements: Health insurance industry experience/knowledge is strongly preferred Experience with ticketing systems (JIRA, etc) strongly preferred Excellent presentation, communication, and customer service skills Ability to communicate complex problems in an easily understood manner Ability to effectively communicate client business needs to technical staff Attention to detail and excellent analytical skills Well, organized with the ability to prioritize and handle multiple assignments Demonstrable aptitude to become proficient as a user in MHK software modules Project Management experience preferred Previous experience with the MHK application or similar software preferred Moderate knowledge of relational databases and software preferred Education Requirements: Bachelor's Degree preferred; will consider combination of experience and education Managed Care knowledge/experience is strongly preferred COMMITMENT TO DIVERSITY & INCLUSION We are committed to cultivating and preserving a culture of inclusion and connectedness through collaboration. We grow and learn better together with a diverse team of employees. We welcome the unique contributions and the different perspectives of a diverse team. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you need a reasonable accommodation for any part of the employment process, please contact us by email at careers@mhk.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. For more information, please visit Know Your Rights, Pay Transparency, and MHK EEO/AA Statement Benefits Snapshot: Medical, vision, and dental plans for full time employees 401(k) offered with a generous match Benefits begin on first day of the month following employment Exercise/Health Club reimbursement opportunity Monthly dependent care reimbursement opportunity Short Term and Long Term disability Basic Term Life and AD&D Insurance Paid Time Off 15 days Paid Time Off 13 Company Paid Holidays 3 Personal Days 2 Community Service days
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IT Business Relationship Manager
2 weeks ago
Tampa, United States FARO Technologies Full timeFARO is an imaging company - and an imagining company. We envision a better, more insightful, and more powerful world realized through digital 3D means and measurement technologies. Right from the start, we have helped our customers make better decisions - faster and more accurately than anyone else in the industry. We work with the largest companies on the...
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Business Relationship Manager
1 month ago
Tampa, United States Hearst Full timeJob Description The Business Relationship Manager (BRM) is responsible for building strong relationships in order to manage installed customer accounts. You will serve as the primary liaison between MHK and its customers. Keys to this role include establishing a strong relationship with assigned customers and understanding their specific business needs. You...
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Business Relationship Manager
3 weeks ago
Tampa, United States Hearst Full timeJob Description The Business Relationship Manager (BRM) is responsible for building strong relationships in order to manage installed customer accounts. You will serve as the primary liaison between MHK and its customers. Keys to this role include establishing a strong relationship with assigned customers and understanding their specific business needs. You...
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Business Relationship Manager
1 week ago
Tampa, Florida, United States Hearst Full timeJob Description The Business Relationship Manager (BRM) is responsible for building strong relationships in order to manage installed customer accounts. You will serve as the primary liaison between MHK and its customers. Keys to this role include establishing a strong relationship with assigned customers and understanding their specific business needs. You...
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Business Relationship Manager
3 weeks ago
Tampa, United States Hearst Full timeJob Description The Business Relationship Manager (BRM) is responsible for building strong relationships in order to manage installed customer accounts. You will serve as the primary liaison between MHK and its customers. Keys to this role include establishing a strong relationship with assigned customers and understanding their specific business needs. You...
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Business Relationship Manager
4 weeks ago
Tampa, United States Hearst Communications, Inc. Full timeThe Business Relationship Manager (BRM) is responsible for building strong relationships in order to manage installed customer accounts. You will serve as the primary liaison between MHK and its customers. Keys to this role include establishing a strong relationship with assigned customers and understanding their specific business needs. You will be a first...
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Business Relationship Manager
3 weeks ago
Tampa, United States Hearst Full timeJob Description The Business Relationship Manager (BRM) is responsible for building strong relationships in order to manage installed customer accounts. You will serve as the primary liaison between MHK and its customers. Keys to this role include establishing a strong relationship with assigned customers and understanding their specific business needs. You...
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Business Banking Relationship Manager
3 days ago
Tampa, United States First Horizon National Corporation Full timeLocation: On site in Tampa, FL Summary At First Horizon, our Business Banking Relationship Manager plays a pivotal role improving the lives of our clients and the well-being of their businesses through financial solutions, education, achieving their Relationship Manager, Business, Banking, Relationship, Manager, Financial Planning, Business Services
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Account Manager
3 weeks ago
Tampa, United States iMPact Business Group Full timeJob Description Job Title: Account Manager Location: Grand Rapids, MI and Tampa, FL Company: Impact Business Group About Us: Impact Business Group is a specialty staffing company with a core focus on Information Technology, Engineering/Operations, and Accounting/Finance. We provide strategic staffing solutions to our clients, ensuring they find the right...
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Account Manager
4 weeks ago
Tampa, United States iMPact Business Group Full timeJob Description Job Title: Account Manager Location: Grand Rapids, MI and Tampa, FL Company: Impact Business Group About Us: Impact Business Group is a specialty staffing company with a core focus on Information Technology, Engineering/Operations, and Accounting/Finance. We provide strategic staffing solutions to our clients, ensuring they find the right...
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Business Banking Relationship Manager
6 days ago
Tampa, United States First Horizon Bank Full timeSummary At First Horizon, our Business Banking Relationship Manager plays a pivotal role improving the lives of our clients and the well-being of their businesses through financial solutions, education, achieving their financial goals. In this role you will, provide a full range of banking services to businesses with annual sales between $M to $M with a...
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Business Banking Relationship Manager
2 days ago
Tampa, United States First Horizon Full timeLocation: On site in Tampa, FL Summary At First Horizon, our Business Banking Relationship Manager plays a pivotal role improving the lives of our clients and the well-being of their businesses through financial solutions, education, achieving their financial goals. In this role you will, provide a full range of banking services to businesses with annual...
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Tampa, United States Moffitt Cancer Center Full time $130,000 - $165,000Please note: this position REQUIRES the following CERTIFICATION: Business Relationship Management Professional (BRMP) or Certified Business Relationship Manager (CBRM) Position Highlights: The Director, CDH Business Services and Relationship Management embodies the synergy between business and technology, representing Enterprise Services in organizational...
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Tampa, United States Moffitt Cancer Center Full time $130,000 - $165,000Please note: this position REQUIRES the following CERTIFICATION: Business Relationship Management Professional (BRMP) or Certified Business Relationship Manager (CBRM) Position Highlights: The Director, CDH Business Services and Relationship Management embodies the synergy between business and technology, representing Enterprise Services in organizational...
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Tampa, United States Bank of America Full timeJob Description At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...
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Business Relationship Manager Senior Acquisition
3 weeks ago
Tampa, United States JPMorgan Chase Full timeJob Description If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you.As a Business Relationship Manager Senior (BRM) Acquisition banker in Business Banking, you'll be developing and managing a portfolio of large profitable business clients with...
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Business Relationship Manager Senior Acquisition
3 weeks ago
Tampa, United States JPMorgan Chase Full timeJob Description If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you.As a Business Relationship Manager Senior (BRM) Acquisition banker in Business Banking, you'll be developing and managing a portfolio of large profitable business clients with...
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Business Banking Relationship Mgr. II
1 month ago
Tampa, United States Fifth Third Full timeMake banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Responsible for business development, relationship management and client experience of companies with annual gross sales of at least $2MM and generally less than $10MM....
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Business Banking Relationship Mgr. II
2 months ago
Tampa, United States Fifth Third Full timeMake banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Responsible for business development, relationship management and client experience of companies with annual gross sales of at least $2MM and generally less than $10MM....
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Business Banking Relationship Mgr. II
3 weeks ago
Tampa, United States Fifth Third Bancorp Full timeMake banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Responsible for business development, relationship management and client experience of companies with annual gross sales of at least $2MM and generally less than $10MM....
