Patient Access Specialist

2 months ago

Bangor, United States Ensemble Health Partners Full time
Thank you for considering a career at Ensemble Health Partners

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference

The Opportunity:

ENTRY LEVEL CAREER OPPORTUNITY OFFERING:
  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement
***This position is a Part Time onsite role, and candidates must be able to work on-site at St. Joseph Hospital in Bangor, ME.***

The Opportunity:

We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

Job Responsibilities:
  • Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.
  • Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
  • They are to adhere to policies and provide excellent customer service in these interactions with the appropriate level of compassion.
  • Patient Access staff will be held accountable for point of service goals as assigned.
  • Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.
  • Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.
  • The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness's name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.
  • Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.
  • Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.
Experience We Love:

•1+ years of customer service experience

Minimum Education:

•High School Diploma/GED Required

Certifications:

•CRCR Required within 6 months of hire (Company Paid)

Join an award-winning company

Three-time winner of "Best in KLAS" 2020-2022

2022 Top Workplaces Healthcare Industry Award

2022 Top Workplaces USA Award

2022 Top Workplaces Culture Excellence Awards
  • Innovation
  • Work-Life Flexibility
  • Leadership
  • Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
  • Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
  • Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
  • Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
  • Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.


Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.

EEOC - Know Your Rights
FMLA Rights - English

La FMLA Espaol

  • Patient Access Specialist

    1 week ago

    Bangor, United States Ensemble Health Partners Full time

    ENTRY LEVEL CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement Shift Differential for Select Shifts The Patient Access Specialist is an onsite role, and candidates must be able to work on-site at St. Joseph Hospital in Bangor, ME. The following shifts are available: Full Time...

  • Patient Access Specialist

    1 week ago

    Bangor, United States Ensemble Health Partners Full time

    ENTRY LEVEL CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement Shift Differential for Select Shifts The Patient Access Specialist is an onsite role, and candidates must be able to work on-site at St. Joseph Hospital in Bangor, ME. The following shifts are available: Full Time...

  • Patient Access Specialist

    1 week ago

    Bangor, United States Ensemble Health Partners Full time

    *ENTRY LEVEL CAREER OPPORTUNITY OFFERING:* * Bonus Incentives * Paid Certifications * Tuition Reimbursement * Comprehensive Benefits * Career Advancement * $$ Shift Differential for Select Shifts ****The Patient Access Specialist is an onsite role, and candidates must be able to work on-site at St. Joseph Hospital in Bangor, ME. The following shifts are...

  • Patient Access Specialist

    6 days ago

    Bangor, United States Ensemble Health Partners Full time

    *ENTRY LEVEL CAREER OPPORTUNITY OFFERING:* * Bonus Incentives * Paid Certifications * Tuition Reimbursement * Comprehensive Benefits * Career Advancement * $$ Shift Differential for Select Shifts *\*\*\*The Patient Access Specialist is an onsite role, and candidates must be able to work on-site at St. Joseph Hospital in Bangor, ME. The following shifts are...

  • Patient Access Specialist

    1 week ago

    Bangor, United States Ensemble Health Partners Full time

    ENTRY LEVEL CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement Shift Differential for Select Shifts The Patient Access Specialist is an onsite role, and candidates must be able to work on-site at St. Joseph Hospital in Bangor, ME. The following shifts are available: Full Time...

  • Patient Access Specialist

    3 months ago

    Bangor, United States Ensemble Health Partners Full time

    Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the...

  • Patient Access Specialist

    3 months ago

    Bangor, United States Ensemble Health Partners Full time

    Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the...

  • Patient Access Specialist

    1 week ago

    Bangor, ME, United States Ensemble Health Partners Full time

    *ENTRY LEVEL CAREER OPPORTUNITY OFFERING:** Bonus Incentives* Paid Certifications* Tuition Reimbursement* Comprehensive Benefits* Career Advancement* $$ Shift Differential for Select Shifts*\*\*\*The Patient Access Specialist is an onsite role, and candidates must be able to work on-site at St. Joseph Hospital in Bangor, ME. The following shifts are...

  • Patient Access Specialist

    18 hours ago

    Bangor, Maine, United States UnitedHealth Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Registration Representative. As a key member of our healthcare team, you will be responsible for providing exceptional patient service and ensuring a seamless registration experience for our patients.Key ResponsibilitiesGreets Patients and Visitors: You will...

  • Financial Counselor, Patient Access

    1 month ago

    Bangor, United States UnitedHealth Group Full time

    Screens appropriate patients for possible healthcare coverage or financial assistance opportunities to determine eligibility, coverage levels, and billing requirements Counsels patients as to financial responsibility while assessing suitability for i Patient Access, Financial, Counselor, Patient, Healthcare, Customer Service

  • Financial Services Representative, Patient Access

    3 days ago

    Bangor, Maine, United States UnitedHealth Group Full time

    About the Role:As a Financial Services Representative, Patient Access, you will play a critical role in ensuring a constant and reliable cash flow, maximizing revenue collections, and minimizing Accounts Receivable losses. You will be responsible for screening patients for possible healthcare coverage or financial assistance opportunities, counseling...

  • Financial Counselor, Patient Access

    1 week ago

    Bangor, United States UnitedHealth Group Full time

    $3,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Northern Light Health, in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care, we have opportunities for you to make a difference in the lives of those we serve. As a statewide health care system in Maine, we work to...

  • Healthcare Access Coordinator

    1 week ago

    Bangor, Maine, United States Ensemble Health Partners Full time

    Join Ensemble Health Partners as a Healthcare Access CoordinatorAbout Us:Ensemble Health Partners is a premier provider of technology-driven revenue cycle management solutions tailored for healthcare systems, including hospitals and affiliated physician groups. Our mission is to ensure the health of communities by supporting the operational health of...

  • Healthcare Access Coordinator

    1 week ago

    Bangor, Maine, United States Ensemble Health Partners Full time

    Position Overview:Ensemble Health Partners is seeking a dedicated Healthcare Access Coordinator to join our team. This role is vital in ensuring a seamless admission process for patients receiving services at our facilities. The ideal candidate will embody our mission and uphold regulatory compliance while delivering exceptional service.Key...

  • Travel Nurse RN

    12 hours ago

    Bangor, Maine, United States Supplemental Health Care Full time

    Job Title: Travel Nurse RN - Oncology SpecialistWe are seeking a skilled Travel Nurse RN - Oncology Specialist to join our team at Supplemental Health Care. As a leading healthcare staffing agency, we provide opportunities for talented professionals to pursue their career goals in a dynamic and supportive environment.Job Summary:The Travel Nurse RN -...

  • Traveling Respiratory Care Specialist

    1 week ago

    Bangor, Maine, United States Host Healthcare Full time

    Position Overview:Host Healthcare is currently seeking a traveling Respiratory Care Specialist for an exciting opportunity.Key Responsibilities:- Provide high-quality respiratory care to patients in various healthcare settings.- Collaborate with multidisciplinary teams to ensure optimal patient outcomes.- Maintain accurate patient records and...

  • CT Imaging Specialist

    3 days ago

    Bangor, Maine, United States Northern Light Health Full time

    CT Imaging Specialist Position OverviewThe CT Imaging Specialist role at Northern Light Health involves working within the CT Scan Department, offering flexible scheduling options and variable weekly hours. As a CT Imaging Specialist, you will be essential in managing patient flow for imaging procedures in a fast-paced setting. Your duties will encompass...

  • Cardiovascular Interventional Specialist

    1 week ago

    Bangor, Maine, United States Northern Light Eastern Maine Medical Center Full time

    Company:Northern Light Eastern Maine Medical CenterDepartment:Interventional ServicesPosition Type:Full TimeWeekly Hours:40.00Schedule:7:00 AM to 5:30 PMOverview:The Cardiovascular Interventional Specialist plays a crucial role in facilitating patient flow for essential imaging procedures. This position involves assisting during interventions, monitoring...

  • Clinical Nurse Specialist

    1 week ago

    Bangor, Maine, United States TotalMed Staffing Full time

    Clinical Nurse Specialist - Medical-SurgicalAbout this PositionAs a Clinical Nurse Specialist in the Medical-Surgical department, you will deliver expert nursing care within medical-surgical environments. Your key responsibilities will encompass evaluating, strategizing, and executing patient care, working in conjunction with the Medical-Surgical nursing...

  • Travel Nurse RN Specialist

    5 days ago

    Bangor, Maine, United States TRS Healthcare Full time

    Job Title: Travel Nurse RN SpecialistJob Summary:TRS Healthcare is seeking a skilled Travel Nurse RN Specialist to join our team. As a Travel Nurse RN Specialist, you will have the opportunity to work in a dynamic and challenging environment, providing high-quality patient care and contributing to the success of our healthcare...