Order Entry Specialist
4 weeks ago
Order Entry Specialist
Looking for:
2-3+ recent years of order processing and customer service experience
Previous manufacturing industry experience/knowledge
Analysis skills - examines data to grasp issues conclude and solve problems
Problem solver - Resolves complicated challenges
Self-Management - Manages own time, priorities, and resources to achieve goals
Computer proficiency - Word, Excel, Salesforce, ERP (Epicor or others)
Description:
-Data entry of sales parts orders and quotes.
-Coordinate and assist in project management including scheduling and parts orders
-Coordinate and assist in project management including parts orders
-Coordinate and monitor backlog weekly with Supply Chain
-Coordinate and assist in Field Changes with engineering including parts orders
-Keep Customer Master Database up-to-date by creating new and updating existing records in ERP, CRM and FSL (Sales Force Field Service Lightning) from customer interactions.
Work with the Materials Team to arrange same day shipments when customers need parts expedited to their facility and also to arrange Drop Shipments from our vendors to the End User.
Issue Return Authorization numbers for customers for warranty and/or defective parts. Issue appropriate credits.
Follow-up on open RMAs to ensure that the parts are returned to ARPAC.
Assist the Director of After Market Business on special assignments designed to both drive revenue and improve operational efficiencies.
Assist Accounting with collection efforts when input from the parts team is required.
Hours:
Monday through Friday
8am to 5pm
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
+ Hiring diverse talent
+ Maintaining an inclusive environment through persistent self-reflection
+ Building a culture of care, engagement, and recognition with clear outcomes
+ Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
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