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Account Manager
3 weeks ago
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown Risk Solutions, formerly known as Beecher Carlson, is looking for a Senior Account Manager to join the Middle Market unit remotely.
Delivering integrated insurance and risk management solutions to some of the largest and most respected companies in the world, the Brown & Brown Risk Solutions team aims to create value beyond placing your insurance. Our team challenges the status quo with our proprietary methodologies and tools to help optimize the way you identify, quantify, mitigate and finance risk. Using evidence-based insights, our team will help you better understand how different risk management decisions could impact your business
The Account Manager will, under general supervisor, provide support services to clients. The r Account Manager fosters client satisfaction by helping to establish realistic client expectations, seek client input, and meet service commitments on time sensitive tasks in a professional and punctual manner. Responsibilities include, but are not limited to:
Assist clients in understanding their policies/coverages and determine their individual needs
Communicates with existing clients to ensure quality service is being delivered
Responds to client requests and questions within ability/knowledge
Gather and analyze exposure and loss information
Assist in preparing proposals, graphs, and service plans for clients
Assist/support Account Executives in the marketing process, including preparation of all necessary applications and data
Manage daily transactions for an assigned book of business
i.e., audits, adjustments (retros, collateral, alternative funding, etc.), endorsement requests, coverage analysis, open items, etc.
Contract review as needed
Support brokers with renewal process
Establishing timeline
Manage renewal strategy report preparation
Gather renewal exposures
Review carrier quotes for accuracy
Manage client proposal preparation (participate in presentation as needed)
Manage post binding process (insurance summary preparation, stack charts, coordinate, critical service outputs i.e., certificates of insurance, etc.)
Invoicing (renewal placements, brokerage fee, special projects, etc.)
Market certain lines of coverage as determined by the client executive
Maintain appropriate level of confidentiality
Follow company policies and procedures
Pass state licensing exam and maintain licensing annually
Other duties as assigned
QUALIFICATIONS:
Bachelor’s degree including but not limited to Business and/or Risk Management, and/or 5 years of related insurance experience.
Must have or be able to obtain the appropriate state brokers licenses.
Excellent customer service skills, with ability to develop sound relationships with clients, underwriters, and other vendors.
Knowledge and understanding of insurance legislation, rules, laws and other regulations
Ability to use initiative and good judgment in accomplishing tasks with minimal errors/Must possess critical thinking skills.
Establish and maintain effective work relationships and to function in a team environment.
Ability to lead client and/or market discussions.
Good listening skills.
Proficient with Microsoft PowerPoint, Word and Excel.
COMPENSATION & PERKS:
Excellent growth and advancement opportunities
Competitive pay based on experience
Discretionary time off
Generous benefits package: health, dental, vision, etc.
Employee Stock Program
Education Assistance Program – tuition reimbursement, student loan repayment assistance, etc.
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
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