Personal Lines Customer Service Representative
4 weeks ago
The Customer Service Representative at Insurance, Inc. is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
Benefits/Perks
- Competitive Pay
- Professional Development
- Job Stability in a growing industry
- Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation.
- Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims.
- Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.]
- Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
- Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
- Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
- Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.
- Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
- Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
- Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
- Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
- Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
- Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you're looking for a career that offers flexibility, job stability, competitive compensation, and more, then you've come to the right place Working with an independent agency is a great career choice.
Independent insurance agents protect our customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price.
The demand for insurance professionals is growing every day Is this career right for you?
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the location, and not to the Kansas Association of Insurance Agents.
-
Personal Lines Customer Service Representative
3 weeks ago
Shawnee, United States Kanas Association of Insurance Agents Full timePersonal Lines Customer Service Representative The Customer Service Representative at Insurance, Inc. is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and...
-
Customer Sales and Service Representative
4 months ago
Shawnee, United States Raymond Smith-Farmers Insurance Agency Full timeJob DescriptionJob DescriptionIf you enjoy helping others and are a compassionate, customer-focused individual, then apply to our Shawnee insurance agency today! Our reputable insurance agency is looking for an exceptional insurance personal lines customer service representative to join our team. At RAYMOND SMITH-Farmers Insurance Agency we pride ourselves...
-
Customer Service Representative
3 months ago
Shawnee, United States Amghuman Full timeAMG Human | Permanent **Customer Service Representative** Barcelona , Espaa | Publicado el 01/12/2021 {{getI18n("zr.cw.refertofrnd")}} {{getI18n(data[0].applynow)}} Buscamos para Madrid o Barcelona un Customer Service Representative para una Insurtech del mundo de la movilidad. {{userData.full_name}} {{userData.role.name}}, {{userData.profile.name}}...
-
Customer Service Representative
2 months ago
Shawnee, United States City Of Shawnee Full time** Customer Service Representative - Civic Centre** **Job Category****:** Parks & Recreation **Requisition Number****:** CUSTO001080 Showing 1 location **Job Details** **Description** If you are looking for a job with flexible scheduling to accommodate school, kids, or full-time employment, LOOK NO FURTHER! The Customer Service Representative position is a...
-
Full Time Customer Service Representative
7 days ago
Shawnee Mound, United States TM Services Full time $40,000 - $55,000Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at our company. Our Full Time Customer Service Representatives help the local community by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Full Time Customer Service...
-
Shawnee Mound, United States TM Services Full timeJob DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at our company. Our Full Time Customer Service Representatives help the local community by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Full Time Customer Service...
-
Customer Service Representative
7 days ago
Shawnee Mound, United States TM Services Part time $52,000 - $62,000Job DescriptionJob DescriptionThe Customer Service Representative is responsible for all aspects of the company’s consumer outreach efforts and will provide leadership, strategic direction, and day-to-day management of the function. The Customer Service Representative will be responsible for building the brand and growth strategy for the business. They...
-
Customer Service Representative
23 hours ago
Shawnee Mound, United States TM Services Part timeJob DescriptionJob DescriptionThe Customer Service Representative is responsible for all aspects of the company’s consumer outreach efforts and will provide leadership, strategic direction, and day-to-day management of the function. The Customer Service Representative will be responsible for building the brand and growth strategy for the business. They...
-
Licensed Insurance Customer Service Representative
3 months ago
Shawnee, United States Modern Consulting, Inc. Full timeJob DescriptionJob DescriptionStep into the vibrant and engaging world of Modern Consulting, Inc., a reputable company that values excellence, teamwork, and customer service above all else. We are currently seeking a dedicated Licensed Insurance Customer Service Representative to join our lively Shawnee, Kansas office. At Modern Consulting, we prioritize...
-
Financial Services Representative
2 months ago
Shawnee, United States Enterprise Bank and Trust Full timeEnterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we’re...
-
Customer Experience Representative
3 months ago
Shawnee, United States LBA Services Full timeJob DescriptionJob Description Job Title: Customer Experience RepresentativeReports To: Customer Experience Supervisor FLSA Status: Non-ExemptPosition Type and Expected Hours of Work: Full time, Saturdays and overtime as neededPosition Summary:The Customer Experience Representative consistently exceeds client expectations by providing exceptional...
-
Member Service Representative at Shawnee
3 months ago
Shawnee, United States Communication Federal Credit Union Full timeOur Benefits$1,000 Welcome Bonus after 90 daysCompetitive Pay with advancement opportunitiesPerformance Incentives11 Paid HolidaysPaid Time Off (Starting at 16 days per year with Years of Service Increases)200% 401(k) Match up to 5%Medical Plans with a $5.00 Employee Only Per Pay Period PlanDental, Vision, Short-Term Disability InsuranceHospital and Accident...
-
Customer Service Representative
2 months ago
Shawnee, United States City Of Shawnee Full time** Customer Service Representative - Shawnee Town** **Job Category****:** Parks & Recreation **Requisition Number****:** FACIL001081 Showing 1 location **Job Details** **Description** If you are looking for a job with flexible scheduling to accommodate school, kids, or full-time employment, LOOK NO FURTHER! The Facility Attendant position is a flexible...
-
Shawnee, United States Rotech Healthcare Full timeAbout RotechRotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech...
-
Customer Service Representative
2 months ago
Shawnee, United States Rally House Full timeRally House is a specialty retail store that carries all things local We are looking for people who are enjoy working for a growing organization, as we currently operate 180 stores nationwide, with many more to come You will enjoy an exclusive store discount when you join our team, as well as a competitive benefits package with flexible PTO, 401k match,...
-
Customer Service Associate II
2 months ago
Shawnee, United States Capfed Full time** Customer Service Associate II** **Job Category****:** Retail Operations **Requisition Number****:** CUSTO003103 Showing 1 location **Job Details** **Description** Capitol Federal is looking for someone that is passionate about making a difference or wants to build a career in banking. For over 125 years, Capitol Federal has helped shape the future of...
-
Customer Serv Rep
2 weeks ago
Shawnee, United States City Of Shawnee Full timeIf you are looking for a job with flexible scheduling to accommodate school, kids, or full-time employment, LOOK NO FURTHER! The Customer Service Representative position is a flexible part-time position at the Shawnee Civic Centre. This is a hybrid position of event/room set up and customer service duties. The position is responsible for setting up high...
-
Customer Serv Rep
2 weeks ago
Shawnee, United States City Of Shawnee Full timeIf you are looking for a job with flexible scheduling to accommodate school, kids, or full-time employment, LOOK NO FURTHER! The Customer Service Representative position is a flexible part-time position at the Shawnee Civic Centre. This is a hybrid position of event/room set up and customer service duties. The position is responsible for setting up high...
-
Chef - Line Cook
3 months ago
Shawnee, United States Sharks Restaurant and Billiards Full timeJob DescriptionJob DescriptionSharks Restaurant & Billiards in Shawnee Mission, KS is currently hiring for a full-time Chef - Line Cook to join our kitchen team. This culinary position earns a competitive wage of $16+ per hour.A DAY IN THE LIFE OF A CHEF - LINE COOKThis culinary position typically works Monday through Friday evenings, meaning you'll have...
-
Customer Serv Rep
2 weeks ago
Shawnee, United States City Of Shawnee Full timeIf you are looking for a job with flexible scheduling to accommodate school, kids, or full-time employment, LOOK NO FURTHER! The Customer Service Representative position is a flexible part-time position at the Shawnee Civic Centre. This is a hybrid position of event/room set up and customer service duties. The position is responsible for setting up high...