Bilingual Intake Specialist

2 weeks ago

Concord, United States Ultimate Staffing Full time

Bilingual Intake Specialist

POSITION OVERVIEW

The Intake Specialist will support the attorneys, paralegals, and staff by being the first point of contact to potential clients. The Intake Specialist works in a fast-paced, high volume, collaborative environment and conducts interviews with potential new clients. The intake team is an integral part of our thriving firm and works closely with a variety of practice areas.

POSITION DETAILS

  • Location: Concord, NH (100% onsite)
  • Schedule: 8:00am - 5:00pm (1 hour lunch)
  • Type: Direct Hire / Permanent, Full Time
  • Hourly Pay: $24.00 - $26.00, depending on experience

WHAT'S IN IT FOR YOU

  • Work for a growing, reputable law firm
  • Opportunity for growth and jump starting your career
  • Medical, Dental, Vision Insurance
  • 401K and Match

RESPONSIBILITIES

  • Respond to a high volume of live calls and emails from potential new clients daily
  • Managing the potential new client through the entire workflow from first call to assignment and/or decline
  • Accurately recording information received from potential new clients in the database
  • Assuring client confidentiality

QUALIFICATIONS

  • Required to be bilingual in English/Spanish
  • Minimum of 1-2 years of experience in a legal or office setting
  • Must have excellent communication skills, both written and verbal
  • Basic skills and experience with Microsoft Outlook, Word, Excel, and data base experience, and a willingness to learn

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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