Mainframe Production Support
3 weeks ago
We are currently seeking a Fully Remote, Production Support to join our team
Job Description:
- Life & Annuity Insurance domain knowledge in a TPA environment is must.
- Represent Development team in client discussions along with Business Analyst.
- Experience in performing application enhancements by referring to Business Specification document.
- Conduct Technical research, Development and Testing of client's business requirements onto NTT Life and Annuity Product.
- Provides support in identifying and researching application improvements to increase customer satisfaction.
- Experience in configuring new product launches in Life and Annuity Domain, enhancing existing products.
- Perform impact analysis and create Technical Specifications.
- Create a flexible technical design that is scalable and reusable.
- Experience in integration items like DTCC, DST, Claims and any agency systems.
- Work closely with Offshore team to guide and get the project work executed.
- Review the coding and unit test results, guide the team for on time delivery.
- Work with Business Analyst, QA team for defects.
- Creation of Project handover document and provide hyper care.
- Should be comfortable in Agile framework and process flow.
- Promote teamwork and culture of accountability.
- Co-Ordinate with onshore and offshore resources and guide team members as required.
- Identifies opportunities for process and procedure enhancements to drive efficiency and customer service levels.
- 10+ years of experience in Life Insurance and Annuity TPA business involving multiple product lines.
- Experience in SDLC lifecycle in waterfall and agile methodologies.
- Experience in translating Business requirements and Gaps into Technical specifications.
- 8+ Years of experience in programming and debugging using COBOL, JCL, VSAM and CICS technologies.
- Eagerness to learn new digital technologies and cloud platform.
- Strive to learn new technologies and suggest better way of doing things in the platform.
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at us.nttdata.com.
NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is $41.84 to $53.33 W2. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
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