Director of Operations

1 month ago

Metairie, United States SON OF A SAINT Full time

Job Description

Job Description

Position:

Director of Operations Location:

SOAS Headquarters Department:

Operations Reports to:

Chief Operating Officer (COO) / Chief Financial Officer (CFO)

Job Summary: Reporting to the COO/CFO, the Director of Operations will oversee the day-to-day activities of Son of a Saint, ensuring that the organization is managed and performing efficiently and effectively.

Supervisory Responsibilities: Participates in the hiring and training of Operations Department personnel. Will act as the direct supervisor for the following employees: Human Resources Manager, Senior Accountant, Logistics Manager, Office Manager, and Building and Facilities Manager. Organizes and oversees the work and schedules of Operations Department employees. Conducts performance evaluations that are timely and constructive. Handles discipline and termination of employees as needed and in accordance with company policy. Determines labor needs to meet organizational goals. Supervisory Responsibilities by Department: Logistics Management: Develop and implement logistics strategies to streamline processes and enhance efficiency. Optimize transportation routes to minimize costs and improve delivery timelines. Building and Facilities Oversight: Manage maintenance schedules and oversee facility improvements. Ensure compliance with safety regulations and maintain a safe working environment. Coordinate with contractors and vendors for building-related projects. Human Resources Coordination: Collaborate with the HR team to recruit, train, and retain talented staff. Implement HR policies and procedures to foster a positive work culture. Address employee concerns and provide guidance on performance management. Accounting Supervision: Monitor financial activities, budgeting, and reporting. Review financial statements and ensure compliance with accounting standards. Coordinate with external auditors for financial audits. Office Management: Oversee administrative functions to support day-to-day operations. Manage office supplies, equipment, and vendor relationships. Coordinate office layout and space utilization for optimal efficiency. Duties/Responsibilities: Works with chief executives, c-suite, and other members of the leadership team to set the organization's strategic goals. Establishes quantitative and qualitative metrics, guidelines, and standards by which the company's efficiency and effectiveness can be evaluated; identifies opportunities for improvement. Reviews, analyzes, and evaluates internal operating procedures. Implements policies and procedures that will improve day-to-day operations. Ensures work environments are adequate and safe. Oversees operations personnel to ensure the department is reaching goals set by Son of a Saint leadership. Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets and cost in the Operations Department to maintain organizational objectives. Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale. Improves mentee’s and guardians satisfaction through policy and procedural changes. Leads coordination and integration of efforts among Operations, Administration, Development, Community Engagement, Programming, and Marketing Departments to produce smoother workflow and more cost-effective processes. Projects a positive image of the organization to employees, partners, and community. Performs other related duties as assigned. Required Skills/Abilities: Thorough understanding of practices, theories, and policies involved in business and finance. Excellent verbal and written communication and interpersonal skills. Excellent managerial and diplomacy skills. Proficiency in Google Suite and related software. Excellent organizational skills and attention to detail. Excellent analytical, decision-making, and problem-solving skills. Education and Experience: Master's degree in Business Administration or related field. Extensive and diversified background of related experience. Minimum 10 years of relevant work experience.

Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 30 pounds at times.

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