Customer Service Representative
4 weeks ago
Company Overview:
Automatic Vehicle Wash Equipment Co., Inc. (AVW) is a family-owned company with more than 50 years of car washing equipment manufacturing experience including product innovation. The company believes in building long-term, mutually beneficial business relationships with our customers. We are a leading global manufacturer of advanced car wash systems with a business philosophy that has remained constant: simplify the design and use high-quality materials to build reliable and durable car wash components.
Job Summary:
The primary role of the Customer Service Rep is to communicate effectively with customers, understand their needs, and ensure a smooth sales process. A Customer Service Rep will provide technical troubleshooting, answer inquiries and send follow-up information as needed. You will keep up with product and service information as well as any relevant updates. A Customer Service Rep should be able to build instant rapport and build customer satisfaction.
Job Duties & Responsibilities:
- Assisting customers & service technicians by troubleshooting, quoting, ordering, and providing parts.
- Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line.
- Professional and friendly customer service to all customers, suppliers, delivery drivers, etc.
- Handle customer complaints tactfully, promptly, with genuine concern, deals directly with customer complaints stemming from parts issues.
- Answers phone calls, providing price quotes and other information.
- Notifies the customer when special ordered parts have been received.
- Candidate will create and track all activity thru JobBoss software.
- Follows up on back-ordered parts.
- Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
- Assists outside sales representatives with their orders.
- Ensures that all charge sales are signed by the customer.
- Ensures that all customers receive their copy of the invoice.
- Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
- Keeps current on new products and product updates.
- Minimum 1 year of sales experience.
- Minimum 1 year technical support/troubleshooting
- Outgoing with strong networking skills.
- Strong work ethic, punctuality, and exceptional attention to detail.
- Providing outstanding customer service and maintaining effective working relationships with customers, supervisors, and co-workers.
- Medical Insurance - United Healthcare Medical - PPO and HMO options
- Dental Insurance - United Healthcare
- Vision Insurance - United Healthcare
- 401 (k) - John Hancock up to 4% employer match (safe harbor 100% vested)
- Profit Sharing Options up to 4% employer match
- Tuition Reimbursement and Professional Education - up to $5,000 annually
- Paid Time off and Holiday pay
-
Customer Service Representative
7 days ago
Maywood, California, United States OG Nation Full timeAbout OG NationOG Nation is a well-established cannabis dispensary known for its commitment to quality products and exceptional customer service.We are seeking a motivated and responsible individual to join our team as a Retail Delivery Driver. As a member of our team, you will play a vital role in ensuring our customers receive their orders promptly and...
-
Customer Service Representative
4 days ago
Maywood, New Jersey, United States H&R Block Full timeWe are seeking a Customer Service Representative to join our H&R Block team. As a key member of our front desk team, you will be responsible for:Providing a warm welcome to clients and addressing their queriesLinking clients with suitable tax professionals based on their specific needsScheduling appointments at convenient times for clientsEasing the...
-
Customer Service Representative
2 weeks ago
Maywood, California, United States Avw Equipment Company, Inc. Full timeCompany Overview:Automatic Vehicle Wash Equipment Co., Inc. (AVW) is a family-owned company with more than 50 years of car washing equipment manufacturing experience including product innovation. The company believes in building long-term, mutually beneficial business relationships with our customers. We are a leading global manufacturer of advanced car wash...
-
Customer Service Representative
22 hours ago
Maywood, Illinois, United States Trinity Health Part timeAbout the RoleWe are seeking a skilled and friendly Front Desk Service Representative to join our team at Trinity Health. This part-time position is ideal for someone who enjoys working in a fast-paced environment and providing exceptional customer service.Job SummaryThe Front Desk Service Representative will be responsible for greeting patients, answering...
-
Customer Service Representative
5 days ago
Maywood, California, United States El Pollo Loco Full timeAt El Pollo Loco, we're looking for a talented individual to join our team as a Service Team Member. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service and ensuring that every guest has a positive experience at our restaurant.About the RoleWe are seeking a friendly and outgoing person who is...
-
Customer Service Representative
5 days ago
Maywood, California, United States Kroger Full timeKey ResponsibilitiesProvide excellent customer service by greeting customers, responding to their needs, and resolving any issues in a timely and professional manner.Process transactions accurately and efficiently, handling cash, credit card transactions, and other forms of payment.Restock shelves, maintain store displays, and ensure that the sales floor is...
-
Cashier and Customer Service Representative
4 days ago
Maywood, Illinois, United States Panera Bread Full timePurpose of the JobThe purpose of this role is to provide exceptional customer service as a Cashier at Panera Bread, creating a positive and memorable experience for our guests.Main ResponsibilitiesYour main responsibilities will include:Taking orders from customersRinging up orders quickly and accuratelyProviding excellent customer service in every...
-
Customer Service Specialist
4 days ago
Maywood, California, United States Avw Equipment Company, Inc. Full timeCompany OverviewAutomatic Vehicle Wash Equipment Co., Inc. (AVW) is a family-owned business with over 50 years of experience in car washing equipment manufacturing. The company prioritizes building long-term relationships with customers, driven by a philosophy that emphasizes simplicity and high-quality materials.About the RoleThe primary responsibility of...
-
Membership Service Representative I
6 days ago
Maywood, California, United States YMCA of Metropolitan L.A. Full timeJoin Our Team as a Part-Time Membership Services Representative I at the YMCA Do you have a passion for helping others and providing excellent customer service? The YMCA is looking for a friendly and enthusiastic Part-Time Membership Services Representative I to be the welcoming face of our community As a Membership Services Representative I, you'll be...
-
Membership Service Representative I
21 hours ago
Maywood, California, United States YMCA of Metropolitan L.A. Full timeJoin Our Team as a Part-Time Membership Services Representative I at the YMCA Do you have a passion for helping others and providing excellent customer service? The YMCA is looking for a friendly and enthusiastic Part-Time Membership Services Representative I to be the welcoming face of our community As a Membership Services Representative I, you'll be the...
-
Retail Customer Service Representative
5 days ago
Maywood, California, United States Kroger Full timeAbout the RoleThe ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to work in a fast-paced environment. You will be responsible for bagging groceries, assisting customers, and maintaining a clean and safe store environment.
-
Technical Support Representative
3 days ago
Maywood, California, United States Avw Equipment Company, Inc. Full timeJob SummaryWe are seeking a skilled Technical Support Representative to join our team at Automatic Vehicle Wash Equipment Co., Inc. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support. Your primary focus will be on communicating effectively with customers, understanding their needs, and...
-
Customer Service Representative
5 days ago
Maywood Park, Oregon, United States US Foods, Inc. Full timeAbout Our Team:We are a dynamic team of professionals dedicated to delivering exceptional service to our customers. As a CDL A Driver, you will play a critical role in meeting our customers' needs and exceeding their expectations.Main Responsibilities:Delivering products to meet scheduled delivery timesLoading and unloading products safelyMaintaining...
-
Maywood, California, United States Avw Equipment Company, Inc. Full timeJob DescriptionThe primary role of the Customer Service Representative is to effectively communicate with customers, understand their needs, and facilitate a smooth sales process.Responsibilities include providing technical troubleshooting, answering inquiries, and sending follow-up information as needed.A successful candidate will be able to build rapport...
-
Patient Service Representative
24 hours ago
Maywood, California, United States Trinity Health Part timeIn this dynamic role as a Front Desk Service Rep, you will have the opportunity to work in a fast-paced environment where no two days are ever the same. As a member of our team, you will be responsible for managing the front desk area, handling phone calls, and providing exceptional customer service.About the PositionCreate a warm and welcoming atmosphere...
-
Customer Experience Specialist
4 days ago
Maywood, Illinois, United States CDS (Club Demonstration Services) Part timeJob Summary: We are seeking a Part Time Product Demonstrator to join our team at Costco. As a representative of CDS (Club Demonstration Services), you will engage customers and enhance their shopping experience. You will build brand awareness, drive sales, and provide exceptional customer service in a dynamic retail environment.About You: Are you comfortable...
-
Customer Service Team Member
2 days ago
Maywood, California, United States The Kroger Company Full timeWe are currently seeking a highly motivated and organized individual to fill the role of Grocery Clerk at The Kroger Company.Main job duties and responsibilities:Offering product samples to enhance customer experienceInforming customers about special offers and promotionsProviding top-notch customer service to ensure customer satisfactionEnsuring that...
-
Brand & Sales Representative
4 weeks ago
Maywood, United States The Market Social Full timeBrand & Sales Ambassador - Overview: MSG is thrilled to present an exciting opportunity for a Brand & Sales Ambassador on behalf of our client. Join our dynamic team and take on the role of representing our client's brand while driving sales and fostering customer engagement. This full-time position offers paid training, weekend availability, and a range...
-
logistics/customer service delivery driver
15 hours ago
Maywood, California, United States Kroger Full timeServe as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger's driving standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.- Provide excellent customer...
-
logistics/customer service delivery driver
5 days ago
Maywood, Illinois, United States Kroger Full timeJob DescriptionServe as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger's driving standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Responsibilities-...