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Marketing Operations Manager

3 months ago

Wichita, United States INTRUST Bank Full time
At INTRUST Bank, 10 character qualities are at the foundation of all we do. They include respect, positivity, compassion, humility, and initiative. They guide our interactions with customers and each other, are why we give back to communities, and inform how we shape our goals as a company. These character qualities are our tradition, and we bring them to life each day.

Your career is important to you, which makes it important to us. At INTRUST you'll find a welcoming, encouraging atmosphere where your talents can thrive. You will be supported in your career, you can lead no matter what your title, and you can see a path for future growth. If you'd like to find a place of work where you're appreciated, can find balance, and have a sense of belonging, then we encourage you to apply for this role.

A modern benefits approach:To support our employees and their families, INTRUST offers a comprehensive, market-competitive benefits package that prioritizes your total well-being.

  • Competitive pay
  • Generous time off
    • Employees receive three weeks of paid vacation plus 11 paid holidays each year.
    • Paid time off to volunteer in the community.
    • Paid employee and family sick leave - two weeks upon hire with monthly accruals.
    • Paid parental leave.
  • 401(k) plan with 6% employer match and 100% immediately vested.
    • 3% non-elective company contribution; non-elective contribution vested after 3 years of service.
  • Career growth and development resources
  • Tuition reimbursement for full-time and part-time employees enrolled in any degree program.
  • Banking benefits
  • Medical, dental, and vision insurance


Benefits eligibility is dependent upon hire date and employment status. Ask for our benefits guide for full details.

Job Summary: The Marketing Operations Manager reports to the Marketing Director and works collaboratively with teammates and internal partners to execute on a comprehensive marketing strategy. You will work collaboratively with teammates and internal partners. You will lead the operational excellence of our marketing team, including daily operations, project management, budget management, compliance, and the marketing technology stack. The ideal candidate will have experience in marketing operations and project management, an ability to influence others, and an aptitude for technology. The person in this role also: Promotes an environment of teamwork within the department and across the bank. Represents INTRUST Bank in all they do in the community and is focused on the development of new business relationships. Must maintain strict standards of confidentiality and perform duties in a manner supporting INTRUST's Character Qualities.

Essential Functions: All expectations described in the job description's essential functions are necessary to be successful in this role, performed with or without a reasonable accommodation.

•Shape and lead marketing operations, including the execution of strategic plans, work management processes, budgeting, resource allocation, reporting, documentation, and vendor management.

•Oversee the marketing team's project management practices, including intake, resource allocation, capacity planning, and reporting.

•Lead and support project execution ensuring adherence to objectives, timelines, and deliverables.

•Foster strong working relationships with internal partners, marketing colleagues, and marketing vendor partners. Ensure clear and consistent communication with all stakeholders throughout project lifecycles.

•Oversee the marketing technology stack, manage vendor relationships, and ensure vendor accountability and deliverability.

•Oversee best practices for regulatory compliance within the marketing function, monitor regulations for changes impacting marketing, and work with Compliance and Legal to ensure alignment.

•Fulfill internal and external audit requests and support the team's plan for risk mitigation and business continuity.

•Provide training for team members on work management, project management methodologies, marketing compliance, procedures, and marketing technology.

Education and Experience: Bachelor's degree in Business Administration, Marketing, or related field required. Minimum 5 years of experience in marketing required.

Required Skills and Knowledge: Proven track record of success in managing and optimizing marketing operations. Strong understanding of project management methodologies and experience in project management. Highly organized and results oriented. Familiarity with project management software (e.g., Workfront) and other marketing technologies (Digital Asset Management, marketing automation, etc.). Experience with budget management and financial reporting. Knowledge of advertising regulations and compliance practices. Excellent communication, interpersonal, and leadership skills. Ability to motivate, coach, and mentor others.

Required Licenses and/or Certifications: Project Management Professional (PMP) is a plus.

Physical Demands: Extended period(s) of time may be spent viewing a personal computer, sitting, standing, and walking. Occasional lifting up to 25 lbs. The physical demands necessary for this role should be performed with or without a reasonable accommodation.

Working Conditions:Normal office conditions. Some travel required.

This job description summary is not intended to be an employment contract, nor is it intended to state or imply these are the only activities to be performed by the employee occupying this position.Employees will be required to follow any other duties as assigned or requested by their supervisor.

INTRUST Financial Corporation and its subsidiaries, including INTRUST Bank, are Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law; except where an individual's protected category constitutes a bona fide occupational qualification.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)