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Sr. Manager, Product Management

2 months ago

Alexandria, United States Salesforce Full time

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Product

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Business Technology connects people and technology to transform the future of work at Salesforce. Guided by our core values of Trust, Customer Success, Equality, Innovation, and Sustainability, we deliver business outcomes that fuel growth, drive competitive advantage, and empower our employees and customers globally. BT’s scope stretches beyond traditional IT: We are also strategic partners, advocating for the best outcomes for our customers, always innovating, and helping to innovate the future of work.

We oversee technology strategy, Salesforce on Salesforce, customer and partner enablement, applications engineering, infrastructure, teamwork, enterprise operations, architecture, and program enablement. We are Customer Zero, the best example of Salesforce products delivered globally, at scale, sustainably.

In office expectations (eligible office locations: Dallas, TX OR Indianapolis, IN) are 10 days/a quarter to support customers and/or collaborate with their teams. This is not a remote opportunity.

Role Overview

We are looking for an experienced IT Product Management, Senior Manager who has deep implementation skills with Sales Cloud and Slack, and is enthusiastic about leading the design, implementation, and strategy for effective, scalable, end-to-end business solutions for our internal world-class Sales organization at Salesforce This is a rare opportunity to help Salesforce’s Sales organization be productive using groundbreaking Salesforce technology, so they can focus their time on selling.

Responsibilities

Deliver business value driven, enterprise scalable, and innovative solutions involving integrations using our internal Salesforce Sales Cloud implementation Deliver effective executive presentations Anticipates and plans future business capabilities according to market trends, user and customer feedback, architectural roadmaps, and product/service performance Build an informed roadmap and groom a backlog of prioritized stories for implementation Oversee and communicate tradeoff & prioritization decisions between scope and schedule Find opportunities for process optimization, process redesign, or development of new processes/policies Work proactively to predict and minimize potential issues before they arise, and resolve those that do in a timely manner

Requirements / Skills Desired

2+ years direct people management experience 8+ years demonstrated ability with Salesforce implementation (CRM, Sales Cloud, Slack, Platform) in product management, consultative, or business architecture roles Outstanding leadership & influencing skills - ability to set clear vision and a passion for building successful teams Experienced with Sales technical capabilities & GTM processes; especially in areas of Account Management, Territory Management, Sales Planning, Sales Crediting, Sales Incentive Compensation, and related areas Experience with Salesforce enterprise implementations and knowledge of solution architecture principals for global companies with sophisticated business processes Ability to juggle multiple projects and tasks. Demonstrated knowledge of project management concepts and techniques required Ability to work in a fast paced environment & define success in ambiguity Strong interpersonal communication and team building experience A related technical degree required Desired certifications: Salesforce Administrator Certification, Sales Cloud Consultant Certification or Service Cloud Certification. Slack Admin Certification Preferred

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

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