Project Manager
4 weeks ago
What you need to succeed (minimum qualifications):
Experience with SmartSheets
College degree or equivalent work experience is required
Must have a high degree of initiative, be solution-oriented, multi-task capable, and have
demonstrated the ability to work well with others and under pressure in a fast-paced, time-sensitive
environment
Must be flexible in dealing with changing priorities and able to meet short and long term deadlines
Superior knowledge of Microsoft Word, Excel, PowerPoint, and Outlook is essential
General understanding of project management principles
Should have the ability to communicate effectively with all levels of management and frontline
employee groups
Ability to provide, receive and apply constructive feedback
Must be able to work independently, proactively, and be detailed oriented
Must be able to demonstrate time management skills
Curious drive for innovation and continuous improvement preferred
Ability to identify process gaps and come to the table with solutions
Must be able to work outside normal business hours during severe IROPs (irregular operations)
Minimal travel required
Where permitted by applicable law, must have received or be willing to receive the COVID-19
vaccine by date of hire to be considered for U.S.-based job, if not currently employed by Delta Air
Lines, Inc.
What will give you a competitive edge (preferred qualifications):
Experience working in a highly regulated industry -airline or other high security industry a plus
Experience working with large data sets
Experience with creating Micros and/or PowerBI
Experience with new software deployment and associated change management activities
Responsibilities:
Delta's Employee Relations (ER) is looking for an outstanding communicator with stellar strategic
thinking and writing skills. This collaborative professional is a self-starter with strong attention to detail
and is comfortable working in large data sets.
The ideal candidate should be trustworthy with sensitive information, can work in a fast-paced
environment and has experience performing audits on large data sets. The position also serves as a
resource to cross-department leaders when launching multiple initiatives.
Summary of responsibilities (not comprehensive of all tasks):
Managing a complex process and project timeline using an existing Smartsheets shell
Managing database of sensitive information
Process mapping and creating guides for work documentation and stakeholder instructions
Collaborating with various stakeholders to create trainings and SOPs (standard operating
procedure materials)
Interaction with various stakeholders
Cataloging, documenting, and implementing new processes
Assisting with User Acceptance Testing
Assist with reviewing test results and test evidence to for deployment approval of solution to
production
Capture and track defects and issues during UAT
Assist with change management strategy development and implementation
Help create and deliver training materials to end users - Develop different types of training
materials and training assets to prep end users for new software implementation
Support our end users post software implementation. Provide needed training and help trouble
shoot and escalate issues when applicable
Help monitor end user adoption through continuous communication and by collecting end user
feedback through surveys and focus groups
Reporting 1 year assignment
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