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Warehouse Supervisor

3 months ago

Charleston, United States Fetch Package Full time

**Warehouse Supervisor - (North Charleston)**

at Fetch Package Charleston, South Carolina, United States **Our Opportunity**

Fetch is looking for a **Warehouse Supervisor** to join our team in bringing Fetch's services to new communities. The Fetch Operations Team is the driving force of our strategy to bring apartment residents secure and convenient package delivery. We are looking for a logistics leader with a passion for process, organizational excellence, and the ability to lead a team in providing superior customer experiences.

As a leader responsible for overseeing the package fulfillment process, you will lead a team of operation associates to ensure top-tier delivery service for the residents in your city. Additional duties include coaching and mentoring the operations team and on-boarding, training, and scheduling independent contract drivers.

**What You'll Do**

* Managing the full scope of the fulfillment process at the warehouse

* Leading a team of Operations Associates tackling daily fulfillment

* Coordinating operations staff schedule

* Train, assess, and improve daily performance of Operations Associates

* Managing independent contractor relations including on-boarding, training, and scheduling

* Triaging and dispatching Retrievers into efficient delivery routes

* Problem solving conflicts and as they arise and tackling ad-hoc tasks

* Working with the Customer Service team to answer customer inquiries via call, text or email

* Working closely with the Area Warehouse Operations Managers to provide constant improvements to existing processes and the Fetch service

* Organizing and maintaining package inventory using the Fetch platform

* Managing maintenance of Fetch delivery vehicles

* Coordinating rush deliveries and special requests to the meet the needs of Fetch residents

* Providing the Fetch Experience

**What You'll Need**

* The will and drive to achieve, maintain and increase high standards

* 3+ years of experience in a management position

* Proficient in basic computer usage

* Clear and concise with electronic and verbal communication

* High-level of commitment towards prioritized decision making

* Ability to thrive under pressure

* Multi-tasking skills

* Passionate about serving others

* Comfortable in a fast-paced environment

* Must be able to handle 50+ pounds

* Must have a valid driver's license

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As set forth in Fetch Packages Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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**Voluntary Self-Identification of Disability**

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labors Office of Federal Contract Compliance Programs (OFCCP) website at .

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* Depression or anxiety

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* Epilepsy

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* Intellectual disability

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* Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

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