Customer Care Specialist
2 weeks ago
**Our Company**
We manage the online marketing and web visibility for over 15,000 professional firms. Recognized six years as one of Americas Fastest-Growing Private Companies by *Inc. Magazine*, ProSites is the premier online marketing solutions for doctors, dentists, veterinarians and financial professionals nationwide think of us as a next generation ad agency with 15,000+ clients.
**Working at ProSites**
The people at ProSites are passionate about their work and are driven by innovation. Each and every day we strive for excellence. Our work environment is equal parts casual and professional. Were serious about our business and delivering the best service to our members, but we also make it a priority to keep things fun and exciting. Join the ProSites team, where innovation is the goal, hard work is expected, and creativity is rewarded.
**The Role**
The Customer Care Specialist loves to drive results and promote the highest level of client satisfaction by turning a client into a true partner and developing real, authentic relationships. Client success is top of mind at ProSites and as such we empower our employees to drive that message home with our clients. You constantly are looking to identify & cultivate business growth opportunities while ensuring a high level of continuous client satisfaction. Your clients must be real relationships you value, and you would do anything to maintain a high level of trust with them.
**Role and Responsibilities:**
* Position the agency as a partner who provides leadership, insights, and guidance with the Clients marketing plan(s)
* Exhibit exceptional organizational skills and maintain up-to-date documentation of all client activities throughout the agency
* Have an extremely high level of ownership and responsibility; represent the client internally
* Define client success benchmarks and ensure a collaborative relationship with the client to ensure those benchmarks are achieved
* Become the clients trusted website consultant by recommending best-practices for their website through recommend aesthetics, ease of navigation, and overall architecture.
* Assign, update and manage client requests through cases in our ticketing system.
* Provide existing clients recommendations on overall site edits/performance.
* Demonstrate outstanding customer service through phone, email and chat support.
* Perform edits through our proprietary website editor (required knowledge of Word, HTML, scripting, etc.)
**Requirements:**
* Proficiency in Microsoft Office (including Word, Excel, PowerPoint, etc.)
* Basic HTML understanding
* 3+ years of customer service experience in a fast paced, customer focused, technical call center environment
* Familiarity with CRM, preferably Salesforce.com, or similar systems required
* Strong time management and project management skills
**Benefits:**
* Excellent compensation and benefits package
* Generous vacation and paid holidays
* Medical, dental, life, and vision plans
* 401(k) plan
-
Customer Care Resolution Associate
4 weeks ago
Murrieta, United States 3 Day Blinds Full time3 Day Blinds is a national retailer and manufacturer of quality, custom-made blinds, shades, draperies, and shutters. We are proud to be part of the Hunter Douglas family of brands. Over the last 40 years we’ve successfully helped transform our clients' homes and workplaces by offering a wide variety of products that add beauty and comfort to every space....
-
Outreach Specialist-PACE
2 weeks ago
Murrieta, United States Neighborhood Healthcare Full timeCommunity health is about more than just vaccines and checkups. It's about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We're with you every step of the way, with the care you need for each of life's chapters. At Neighborhood, we are Better Together.As a...
-
Outreach Specialist-PACE
1 day ago
Murrieta, United States Neighborhood Healthcare Full timeCommunity health is about more than just vaccines and checkups. It's about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We're with you every step of the way, with the care you need for each of life's chapters. At Neighborhood, we are Better Together.As a...
-
Registered Nurser Operating Room
3 weeks ago
Murrieta, California, United States Surgical Care Affiliates Full timeOverviewToday, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care.Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal:delivering on the quadruple aim of high-quality...
-
Outreach Specialist-PACE
1 week ago
Murrieta, United States Neighborhood Healthcare Full timeCommunity health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better...
-
Surgical Technologist Lead
2 weeks ago
Murrieta, United States Surgery Care Affiliates Full timeOverview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...
-
Credentialing Specialist
3 weeks ago
Murrieta, United States GLIA HEALTH MANAGEMENT LLC Full timeJob DescriptionJob DescriptionBenefits:401(k) matchingDental insuranceHealth insuranceOpportunity for advancementPaid time off The Neuron Clinic is a busy outpatient neurology practice with locations in Chula Vista, Temecula, and San Marcos, CA. We are passionate about delivering high-quality patient care that is science based. We are the fastest growing...
-
Medical Billing Specialist
2 weeks ago
Murrieta, United States GLIA HEALTH MANAGEMENT LLC Full timeThe Neuron Clinic is a busy outpatient neurology practice with locations in Chula Vista, Temecula, and San Marcos, CA. We are passionate about delivering high-quality patient care. We accept Medicare, Medi-Cal, Tricare, and most HMOs and commercial PPOs. We are seeking a healthcare professional who is passionate about quality care and making a difference...
-
Medical Billing Specialist
2 weeks ago
Murrieta, United States GLIA HEALTH MANAGEMENT LLC Full timeJob DescriptionJob DescriptionThe Neuron Clinic is a busy outpatient neurology practice with locations in Chula Vista, Temecula, and San Marcos, CA. We are passionate about delivering high-quality patient care. We accept Medicare, Medi-Cal, Tricare, and most HMOs and commercial PPOs. We are seeking a healthcare professional who is passionate about quality...
-
Medical Billing Specialist
2 weeks ago
Murrieta, United States GLIA HEALTH MANAGEMENT LLC Full timeBenefits: 401(k) matching Health insurance Paid time off The Neuron Clinic is a busy outpatient neurology practice with locations in Chula Vista, Temecula, and San Marcos, CA. We are passionate about delivering high-quality patient care. We accept Medicare, Medi-Cal, Tricare, and most HMOs and commercial PPOs. We are seeking a...
-
Medical Billing Specialist
2 weeks ago
Murrieta, United States GLIA HEALTH MANAGEMENT LLC Full timeJob DescriptionJob DescriptionBenefits:401(k) matchingHealth insurancePaid time off The Neuron Clinic is a busy outpatient neurology practice with locations in Chula Vista, Temecula, and San Marcos, CA. We are passionate about delivering high-quality patient care. We accept Medicare, Medi-Cal, Tricare, and most HMOs and commercial PPOs. We are seeking a...
-
Surgical Technologist Lead
2 weeks ago
Murrieta, United States Surgical Care Affiliates Full timeOverview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...
-
Work Order Specialist
3 weeks ago
Murrieta, United States NPPW SERVICES Full timeJob DescriptionJob DescriptionFull Job DescriptionWe are currently seeking a Work Order Specialist/ Administrative Assistant to support the daily operations within the main office of a fast paced and growing company in the Murrieta area. We are looking for someone with the right attitude to learn, grow and thrive within the organization. This position...
-
Client Service Representative
2 weeks ago
Murrieta, United States VCA Animal Hospitals, Inc. Full timeClient Service Representative. We are seeking an experienced Client Service Representative to join our team. At VCA California Veterinary Specialists in Murrieta, we take our mission statement your pets health is our top priority and excellent ser Client Service, Representative, Customer Service, Animal Care, Retail, Client, Medical, Animal
-
Technician Supervisor in ER/CC
7 days ago
Murrieta, United States VCA Animal Hospitals, Inc. Full timeJoin The VCA California Veterinary Specialists Team! At VCA California Veterinary Specialists - Murrieta, we want you to be fulfilled in your role as a Veterinary Technician, and each persons individual skill set, personality, and career goals are Technician, Supervisor, Animal Care, Healthcare, Patient
-
Radiologist
2 weeks ago
Murrieta, United States VCA Animal Hospitals, Inc. Full timeVCA California Veterinary Specialists - Murrieta is seeking a board certified or residency trained Radiologist to join our amazing team. Signing Bonus Offered!! Within our hospital, we have specialists in emergency, surgery, internal medicine, medica Animal Care, Healthcare, Health, Benefits
-
RN-Critical Care Resource Team
2 weeks ago
Murrieta, United States Loma Linda University Medical Center Full timeJob Summary: The RN-Critical Care Resource Team (CCRT) is a highly skilled licensed registered nurse that functions in a fast-paced environment and is competent to provide all levels of care (emergency, intensive, step-down, acute) to pediatric and adult patients with complex medical conditions. Serves as a member of the Code Blue, Stroke, ST Elevation...
-
Registered Nurser Operating Room
2 weeks ago
Murrieta, United States SCA Health Full timeOverview:Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...
-
RN Operating Room
1 week ago
Murrieta, United States SCA Health Full timeOverview:Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...
-
RN Operating Room
2 weeks ago
Murrieta, United States SCA Health Full timeOverview:Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...