Entry Level Customer Service Assistant
1 week ago
Core X Plug's approach combines integrated multi-channel strategies to maximize brand exposure, reach, and customer engagement, with a strong emphasis on data-driven decision making to optimize marketing efforts, target specific audience segments, and deliver measurable results.
Job Description:
We are looking for a motivated and detail-oriented Entry Level Customer Service Assistant to join our team. This position involves assisting customers with inquiries, resolving issues, and providing exceptional support. The ideal candidate is enthusiastic about helping others and thrives in a team-oriented environment.
Pay Range:
$850 - $1150 weekly
Responsibilities:
- Respond to customer inquiries via phone, email, and in person with professionalism and efficiency.
- Resolve customer complaints and issues in a timely and effective manner.
- Maintain a comprehensive understanding of company products and services to address customer needs.
- Process orders, returns, and exchanges accurately.
- Document and update customer interactions in the company database.
- Collaborate with other departments to ensure customer satisfaction.
- Provide administrative support to the customer service team as needed.
- Assist in improving processes and customer service protocols.
- High school diploma or equivalent; additional education or certifications in customer service is a plus.
- Excellent verbal and written communication skills.
- Basic computer skills, including proficiency in Microsoft Office.
- Strong problem-solving skills and attention to detail.
- Ability to work well in a team and independently.
- Friendly, patient, and empathetic demeanor.
- Competitive salary
- Health, dental, and vision insurance
- Retirement savings plan
- Paid time off (PTO) and holidays
- Training and development opportunities
- Employee wellness programs
- Opportunities for career growth within the company
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