IT Specialist

4 weeks ago


San Diego, United States Vets Hired Full time

About the job IT Specialist

Job Description

The Tech will be responsible for the following:

  • Provide technical support to end users, including resolving issues with hardware, software, networking, and other devices.
  • Troubleshoot and resolve network and computer-related issues.
  • Perform hardware and software upgrades and repairs.
  • Perform system upgrades and manage system configuration.
  • Troubleshoot network security issues.
  • Identify and resolve network performance issues.
  • Perform network maintenance tasks including but not limited to: IP routing, DHCP, DNS, WAN connectivity, WIFI configuration, etc..
  • Manage and troubleshoot network security issues.
  • Identify and resolve problems with server environments such as: hardware, software, networking, backups, etc..
  • Identify and implement best practices for IT systems management.
  • Provide end user support via phone or chat as needed.
  • Other duties as assigned.
Qualifications:
  • Bachelor's degree in Computer Science or equivalent work experience required. A strong technical background is preferred but not required. A strong background in Networking is also preferred but not required.
  • Strong troubleshooting skills with the ability to identify root cause of problems and resolve them quickly are required. A strong understanding of Windows Server/Windows Operating System/Microsoft Office Suite is required along with the ability to install/configure software on computers is preferred but not required.
  • Must be able to pass a drug test upon hire and random drug testing on a regular basis as well as drug screening at least yearly (optional).
Benefits: We offer medical, dental, vision, life insurance, disability insurance, 401K and more

Job Type: Full-time

Schedule:
  • 8-hour shift
Experience:
  • IT governance: 5 years (Preferred)
Security Clearance:
  • Confidential (Preferred)

Work Location: Remote
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